1. cornettbr's Avatar
    So this is a weird issue, and I don’t know if anyone else is experiencing this. My phone is burning the pins off the charging cables. I just bought a brand new one last week and it’s already ruined one side.
    Count the pins from the left side
    The fifth pin from the left is darker than all the others
    01-18-2020 11:05 AM
  2. Wallace's Avatar
    I would suspect that one of the pins in the iPhone socket is not making a good electrical contact with the plug causing it to arc. Thus causing the darkening and, I guess, ultimate failure of it.

    When you look into the lightening socket, can you see any pin distortion? Or perhaps the pin does not protrude as far.

    Either way, I suspect a lightening port issue, not a problem with the lead.
    01-18-2020 11:19 AM
  3. cornettbr's Avatar
    I was suspecting the same thing. I brought it to the Apple store last week and they said they didn’t see anything wrong, but clearly something is when this has happened on multiple cables.
    01-18-2020 11:22 AM
  4. Spencerdl's Avatar
    I just checked my cables and this is not happening to mine. I would say your Apple Store got this wrong and I would go back and bring the malfunctioning cables with me. Maybe call Apple and explain the situation as well.
    01-18-2020 11:31 AM
  5. Mars20's Avatar
    Are these genuine Apple cables?
    01-18-2020 12:08 PM
  6. cornettbr's Avatar
    Are these genuine Apple cables?
    Yep, I have currently three 6ft usb c to lightning cables that are the same way.
    01-18-2020 01:39 PM
  7. Mars20's Avatar
    In that case, I would do as the others suggest. Ring Apple or go back and see them again.
    01-18-2020 02:16 PM
  8. Annie_M's Avatar
    In that case, I would do as the others suggest. Ring Apple or go back and see them again.
    Excellent advice!
    01-20-2020 10:06 AM
  9. cornettbr's Avatar
    In that case, I would do as the others suggest. Ring Apple or go back and see them again.
    Never would’ve thought of that.
    01-21-2020 09:09 PM

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