Trade up and save:Get $450 towards an iPhone 11
  1. nokia4life's Avatar
    Is anyone else experiencing a lag response on their 11 pro max's? When I touch an icon it takes 2-3 taps before it registers, also when sliding up when locked I get no response until 2-3 trys. This has never happened on any of my other iphones so this is a first.
    10-07-2019 05:39 PM
  2. BreakingKayfabe's Avatar
    I had just a tad bit of that problem with touches registering but that issue seemed to have gone away one I installed 13.1.2
    10-07-2019 05:45 PM
  3. Spencerdl's Avatar
    Nope. Not at all. Everything is working instantaneously. Definitely the fastest and smoothest iPhone I've ever had.
    For the record I set up as new, and I haven't experience any issues. Currently on iOS13.1.2 on my Pro Max.
    10-07-2019 05:52 PM
  4. pantlesspenguin's Avatar
    I don’t have this problem with my pro max, but I do have it on my Apple Watch S4!
    10-07-2019 05:56 PM
  5. Just_Me_D's Avatar
    Is anyone else experiencing a lag response on their 11 pro max's? When I touch an icon it takes 2-3 taps before it registers, also when sliding up when locked I get no response until 2-3 trys. This has never happened on any of my other iphones so this is a first.
    Oh no. I’m not experiencing any of that.
    10-07-2019 06:10 PM
  6. phlamethrowre's Avatar
    Nope. Are you using a screen protector?
    10-07-2019 06:38 PM
  7. o4liberty's Avatar
    Just picked one up tonight and the lag and screen freeze is there the rep at the Apple store said it’s a known issue with a fix coming in next update. I had the same issue on the 11 I just returned.
    10-07-2019 08:29 PM
  8. Lee_Bo's Avatar
    Just picked one up tonight and the lag and screen freeze is there the rep at the Apple store said it’s a known issue with a fix coming in next update. I had the same issue on the 11 I just returned.
    You just gotta love when you read comments like "the rep at the Apple store said it’s a known issue with a fix coming in next update". What known issue? You'd think there would be news articles out the ying yang if it was a "known issue". Really makes you wonder just how knowledgable the Apple employees are.

    Oh, and by the way, I have a tempered glass protector on mine and have zero lag/delay/stutter/shudder/slowness/anything else that could be classified as a "known issue".
    Last edited by Lee_Bo; 10-08-2019 at 07:23 AM. Reason: Another "no coffee typo".
    10-08-2019 07:22 AM
  9. Doug B's Avatar
    No issues with mine either. Buttery smooth to quote Apple.

    And Lee I feel your pain with lack of coffee. Lol
    Spencerdl and Lee_Bo like this.
    10-08-2019 07:30 AM
  10. Spencerdl's Avatar
    Just picked one up tonight and the lag and screen freeze is there the rep at the Apple store said it’s a known issue with a fix coming in next update. I had the same issue on the 11 I just returned.
    I'm curious, why didn't you request to see a different Pro Max. Just sayin'
    10-08-2019 07:42 AM
  11. o4liberty's Avatar
    I'm curious, why didn't you request to see a different Pro Max. Just sayin'
    I had the same lag on an 11 I returned and the rep said she was experiencing lag on her 11. It’s not all the time and not app specific either just random lag and screen freeze. It’s not that bad but noticeable at times.
    10-08-2019 08:58 AM
  12. Spencerdl's Avatar
    I had the same lag on an 11 I returned and the rep said she was experiencing lag on her 11.
    Humm, did you ask to see another iPhone?
    10-08-2019 09:01 AM
  13. o4liberty's Avatar
    Humm, did you ask to see another iPhone?
    No store was far away needed to get home my local store closed last year.
    10-08-2019 09:10 AM
  14. Spencerdl's Avatar
    No store was far away needed to get home my local store closed last year.
    Oh okay. I really hope Apple releases an update soon to fix all of these issues some users are having. As smooth as my Pro Max is running I might not update from fear of breaking something...LOL
    Just_Me_D likes this.
    10-08-2019 09:14 AM
  15. Just_Me_D's Avatar
    Oh okay. I really hope Apple releases an update soon to fix all of these issues some users are having. As smooth as my Pro Max is running I might not update from fear of breaking something...LOL
    I know, right? It drives me insane because I can’t understand how some users consistently have issues and others consistently do not. It blows my mind...
    Spencerdl and scruffypig like this.
    10-08-2019 09:26 AM
  16. o4liberty's Avatar
    I know, right? It drives me insane because I can’t understand how some users consistently have issues and others consistently do not. It blows my mind...
    I hardly have issues with Apple actually first one for me my 11 had a dead spot in upper left side would not accept my touch took it to Genius Bar and they said it was DOA so I decided to upgrade to the max and picked up a watch while I was there. Also it’s takes a few days for a new phone to settle down in my past experiences.
    Just_Me_D likes this.
    10-08-2019 09:45 AM
  17. patton4549's Avatar
    I’m experiencing the same thing on my pro max. Seems to me it’s more of a freeze up then lag. I’ll press a link or app, I don’t have to do anything else theirs a lock up or freeze then a few seconds later it will do the requested response. I also notice the phone puts off a lot of heat when it’s happening
    10-08-2019 10:00 AM
  18. Spencerdl's Avatar
    I’m experiencing the same thing on my pro max. Seems to me it’s more of a freeze up then lag. I’ll press a link or app, I don’t have to do anything else theirs a lock up or freeze then a few seconds later it will do the requested response. I also notice the phone puts off a lot of heat when it’s happening
    I tip my hat to you guys. I'm not sure if I could wait and hope the next update would fix these issues after paying over $1,200 for a device. Apple would get tired of seeing my face and switching devices until I found one that works properly...LOL
    Just_Me_D likes this.
    10-08-2019 10:13 AM
  19. patton4549's Avatar
    I tip my hat to you guys. I'm not sure if I could wait and hope the next update would fix these issues after paying over $1,200 for a device. Apple would get tired of seeing my face and switching devices until I found one that works properly...LOL
    I almost never have the hardware switched out! Every iPhone is one software update from being perfect or junk 13.1.2 is my problem. 13.0 was just fine in my pro max. I’m not going to lie I enjoy the anticipation of software updates for bug fixes, it’s not hailing another to be completely annoyed but enough to notice
    Spencerdl likes this.
    10-08-2019 10:38 AM
  20. nokia4life's Avatar
    Nope. Are you using a screen protector?
    Hi, no i'm not using a screen protector.
    10-08-2019 11:21 AM
  21. nokia4life's Avatar
    ***Update*** My phone is still experiencing the lag when selecting apps and or scrolling. I also noticed that apps once selected just close out after opening and the phone does get pretty warm when this happens. Another issue is the non response when pressing on links or youtube if I touch the scroll to fast forward its like I'm not even touching as it doesn't respond not registering my touch. I wonder if my panel is just faulty. I will be reaching out to Apple today since it has been 2 weeks now that we have had our phones and this is still happening. I will provide an update shortly...
    10-08-2019 11:53 AM
  22. o4liberty's Avatar
    I purchased a 11 in mint green and the upper left corner of the phone was totally unresponsive so I took it to an Apple store they said it was DOA and I purchased a pro max instead. This was the first Apple product I owned that had a hardware issues in over 9 years. Apple products are usually very reliable and last a long time I’m my experience.
    10-08-2019 01:04 PM
  23. Smply_Rckless's Avatar
    I’m having a screen lag or stutter whatever you wanna call it when swiping between screens. It’s been happening for several betas now. I’ve read it has something to do w having folders. It’s barely noticeable so I’ll manage
    10-09-2019 04:11 AM
  24. Blackcash's Avatar
    I have always wondered about these bugs before since I don't recall ever having something like this happen.

    I now have the Pro Max and I'm having these problems. When the phone unlocks, it takes 2 or 3 swipes to get it to respond. Apps are taking more than 1 tap to open. It doesn't happen every time, but when it does, it's annoying.

    I might take it to the local Apple Store to get it looked at, but since it doesn't happen every time, it's going to be hard to prove.
    10-09-2019 05:21 AM
  25. Westiemom's Avatar
    I haven’t had this issue either. I had a problem with apps force closing on 13, but since the 2 updates that stopped.
    I would have thought about the screen protector too if you were using one.
    10-09-2019 07:23 AM
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