1. pantlesspenguin's Avatar
    Hey guys! Like the title says, I'm kinda stuck. It happened right after I accepted the terms and conditions for the update. It's been stuck for about a half hour. I can't force restart it. Anyone know what to do?
    09-25-2019 03:15 PM
  2. pantlesspenguin's Avatar
    Mods can delete. After an hour and a half with Apple support we got it working again .
    09-25-2019 04:58 PM
  3. Tartarus's Avatar
    Mods can delete. After an hour and a half with Apple support we got it working again .
    I don’t agree.
    It would be awesome if you shared the solution with us, so other people can learn from it.
    Annie_8plus likes this.
    09-25-2019 05:02 PM
  4. pantlesspenguin's Avatar
    I don’t agree.
    It would be awesome if you shared the solution with us, so other people can learn from it.
    Just a bunch of forced reset (volume up, volume down, long press on the power button) until it finally worked. I probably tried a dozen times until it worked.
    Tartarus, kataran and scruffypig like this.
    09-25-2019 05:16 PM
  5. Annie_8plus's Avatar
    Just a bunch of forced reset (volume up, volume down, long press on the power button) until it finally worked. I probably tried a dozen times until it worked.
    Well I am glad you got it working! That must have been unnerving, to say the least!
    pantlesspenguin likes this.
    09-27-2019 10:42 AM
  6. pantlesspenguin's Avatar
    Well I am glad you got it working! That must have been unnerving, to say the least!
    It was! I was dreading the thought that I'd have to go to the Apple store but genius bar appointments would be all taken up for the evening.
    Annie_8plus likes this.
    09-27-2019 11:13 AM

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