1. iMore Question's Avatar
    iPad in out one year old
    07-04-2016 09:46 AM
  2. Ledsteplin's Avatar
    If you are using the iPad while charging, then what you are doing us using more than what is being supplied.
    If that's not the case, then unplug the iPad. Do a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    Now plug back in to charge.
  3. kch50428's Avatar
    As in using it while on the charger it loses charge? Using the OEM Apple charger?
    07-04-2016 12:25 PM
  4. Ledsteplin's Avatar
    If you are using the iPad while charging, then what you are doing us using more than what is being supplied.
    If that's not the case, then unplug the iPad. Do a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.

    Now plug back in to charge.
    07-04-2016 04:14 PM

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