09-21-2017 10:59 AM
tools
  1. Lucy Davies's Avatar
    Lucy Davies
    Last night I updated my iPad to iOS 11 & everything worked fine including the App Store but now when I go on the App Store it constantly flashes & is a bit unresponsive if I click on the app section or update section etc. How can I get it to stop flashing? Tried turning my iPad off & back on again but that didn’t work. Please help.
    09-20-2017 09:46 AM
  2. pkcable's Avatar
    pkcable
    Have you tried restarting your device? Hold the power and home button together for about 10 seconds until the apple logo appears.

    Also the App Store might be a bit wonky due to many apps requiring and getting updates with the release of iOS 11. You might just need to give it a day or so to settle down.
    09-20-2017 10:17 AM
  3. Lucy Davies's Avatar
    Lucy Davies
    Yeah will give it a few days to settle but turning my iPad off & on again would be the same as restarting it?

    Won't be able to update any apps with it flashing then getting a blank white screen with loading on it.
    09-20-2017 11:02 AM
  4. pkcable's Avatar
    pkcable
    Originally Posted by Lucy Davies
    Yeah will give it a few days to settle but turning my iPad off & on again would be the same as restarting it?

    Won't be able to update any apps with it flashing then getting a blank white screen with loading on it.
    Well you can TRY a simple turning it off and back on, BUT what I am describing is a bit more robust, it's like rebooting a computer by pressing control, alt, delete. (Or doing a battery pull on a BlackBerry) If you are familiar with those things.
    Annie_M likes this.
    09-20-2017 11:40 AM
  5. Lucy Davies's Avatar
    Lucy Davies
    Originally Posted by pkcable
    Well you can TRY a simple turning it off and back on, BUT what I am describing is a bit more robust, it's like rebooting a computer by pressing control, alt, delete. (Or doing a battery pull on a BlackBerry) If you are familiar with those things.
    Oh right I understand now & an familiar with battery pulls etc. Will try that if it continues within the next few days.
    09-20-2017 12:05 PM
  7. Lucy Davies's Avatar
    Lucy Davies
    Checked the App Store after work & it seemed to be back to normal.
    pkcable likes this.
    09-20-2017 07:25 PM
  8. pkcable's Avatar
    pkcable
    Glad to hear it! I think it might just have been the fall out of the iOS update. SO many people updating their iOS AND using the store to update apps, it probably couldn't handle the load!
    09-21-2017 09:21 AM
  9. mogelijk's Avatar
    mogelijk
    Glad to hear it was resolved.
    09-21-2017 10:59 AM
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