08-01-2017 03:06 PM
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  1. Arch Edenfield's Avatar
    Arch Edenfield
    I have an iPad 2 (model mc755LL/A), and after updating to iOS 9.3.5, it will connect to WiFi and show some signs of being connected,( like telling me apps need updating) but when I open the app store, it just has a blank screen. Likewise if I attempt a web search in Safari.

    If anyone has an idea for a fix I would be grateful.
    08-01-2017 08:47 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    First try a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    If that doesn't work, try Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    If that doesn't work, you may need to restore your iPad as new, not from a back up.
    08-01-2017 03:06 PM
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