03-05-2016 08:35 AM
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  1. iMore Question's Avatar
    iMore Question
    When I want to update my apps, it requires both Apple id and password, which when I download a new app does not require, and after I typed in them, the app didn't update and the button turns back to update. Please help me I'm using iPad 2 iOS 8.2.
    01-10-2016 02:50 AM
  2. Just_Me_D's Avatar
    Just_Me_D
    1. Update to the latest iOS version for your device.
    2. Sign out of the iTunes and App Store.
    3. Reboot and then sign back in to the iTunes & App Store.
    4. Try updating your apps.
    Annie_M likes this.
    01-10-2016 09:55 AM
  3. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Originally Posted by Just_Me_D
    1. Update to the latest iOS version for your device.
    2. Sign out of the iTunes and App Store.
    3. Reboot and then sign back in to the iTunes & App Store.
    4. Try updating your apps.
    Thanks for this! My iPad 2 is updated to 9.2.1 and I have similar issues when trying to update. I find rebooting usually takes care of this, but it's good to know about signing out and then back into iTunes & App Store.
    03-04-2016 12:08 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Annie_i6s
    Thanks for this! My iPad 2 is updated to 9.2.1 and I have similar issues when trying to update. I find rebooting usually takes care of this, but it's good to know about signing out and then back into iTunes & App Store.
    You're very welcome.......Have a great weekend.
    03-05-2016 08:35 AM
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