Hotspot Missing

[mgiordani]

Dear All,
This is my first post in your very nice forum.

I need your help to fix a (software, I assume and hope!) problem. I realized that in my new iPad WiFi & 4G there isn't the option to activate the Personal Hotspot (between WiFi and Notifications).
I tried to do a Reset of the network settings but nothing happened.
I tried also to search for the function from Settings/General/Network but the function to activate it is not there.
I asked also to the Network Provider (Vodafone Egypt) but they confirmed that they didn't block it. In fact, in my iPhone 4S with the same provider the Personal Hotspot is there! I tried as well to swipe the two SIM cards with no success!
What else can I do to have the Hotspot? Do I have to take it back to Apple and ask a new one or the problem can be fixed?
Very thankful to any support.

Cheers,
Marcello

 

[1982ollie]

Dear All,
This is my first post in your very nice forum.

I need your help to fix a (software, I assume and hope!) problem. I realized that in my new iPad WiFi & 4G there isn't the option to activate the Personal Hotspot (between WiFi and Notifications).
I tried to do a Reset of the network settings but nothing happened.
I tried also to search for the function from Settings/General/Network but the function to activate it is not there.
I asked also to the Network Provider (Vodafone Egypt) but they confirmed that they didn't block it. In fact, in my iPhone 4S with the same provider the Personal Hotspot is there! I tried as well to swipe the two SIM cards with no success!
What else can I do to have the Hotspot? Do I have to take it back to Apple and ask a new one or the problem can be fixed?
Very thankful to any support.

Cheers,
Marcello

Hi,

I believe the personal hotspot option is only for phones. I have just purchased a new iPad and I don't have a hot spot either. This is the first iPad that I have owned, so I'm not sure if previous iPads have had the personal hotspot feature.

 

[mgiordani]

I know for sure that iPad's have the Hotspot option but looks like we are just unlucky!

 

[BlackBerry Guy]

http://www.imore.com/2012/03/17/turn-wifi-personal-hotspot-tethering-ipad/

Try this.

 

[mgiordani]

http://www.imore.com/2012/03/17/turn-wifi-personal-hotspot-tethering-ipad/

Try this.

Thanks for the reply!
I tried but I do not have the Personal Hotspot there! I can see only VPN and Wi-Fi.

 

[kch50428]

Thanks for the reply!
I tried but I do not have the Personal Hotspot there! I can see only VPN and Wi-Fi.

Does your network provider support using the HotSpot? Some do, some don't.

 

[mgiordani]

Yes it does! They confirmed me that and in addition in my iPhone vith the same carrier (Vodafone Egypt) i have the Hotspot!

 

[mgiordani]

Still with the same problem!
Please please please help me to get the Personal Hotspot in my new iPad!
Thanks, M

 

[sherlock]

If your iPad is a Wi-Fi+4G it can share its cellular data connection using a Personal Hotspot. Turn it on by going to Settings > General > Network > Personal Hotspot.

If you don't see this option and the carrier supports it you should check for a carrier settings update.

 

[mgiordani]

Sherlock: what do you mean by carrier settings update? It's something they will issue or I must do something?

 

[mgiordani]

I really can't believe that nobody can help me on this!
I know that many of you can!!! Please....Thank you!

 

[Timhewitt]

I really can't believe that nobody can help me on this!
I know that many of you can!!! Please....Thank you!

Sounds like your carrier does not support the use of a hotspot. Call them back and ask for support. They control whether or not the feature exists through carrier usage profiles.

 

[mgiordani]

Thanks Timhewitt.
Are you sure because I asked and they confirmed that they allow the hotspot.
In addition I have the hotspot option in the iPhone with the same carrier.