Marla, a break on the screen won't necessarily cause touch not to function, or other screen issues beyond the crack itself. And many folks CAN use their device fine WITH the crack or cracks. THAT being said it MAY just be your screen protector especially if it's a tempered glass one. The only way to know for sure would be to remove it. It costs MUCH less to replace a screen protector then the screen. Lift it off with GREAT care, if you are uncertain have a techie friend do it for you. THEN examine the screen again. If the crack is still there it's your screen and you can deal with it. IF the device operates fine and you can live with it, then buy another screen protector and use it with care. Otherwise take it to Apple or a 3rd party apple repair place for screen repair.
05-02-2017 12:54 PM