1. BigWilly0811's Avatar
    Recently I noticed that my signature that I have set up on my Mac and my iPhone didn’t carry over to my iPad Pro 12.9. So I copied it from a sent email in my archives, and pasted it to the signature setup screen on my iPad. This worked fine, however I noticed two faint vertical lines on the signature that weren’t there before. I attempted to delete the signature and try again, but only the text deleted, not the lines. Then I tapped the “return” key and every time I did, the lines extended downward with each tap of the key. I tried resetting my iPad and I’ve looked on many forums for a solution to this issue, but I’ve had no luck so far. I will include screenshots of what I have going on so maybe it will make more sense. Thank you in advance.

    Willy

    Mail signature issues-9e844f5a-07b2-47fd-a54a-19f2f5c2a240.png
    04-30-2018 08:41 AM
  2. Lee_Bo's Avatar
    Recently I noticed that my signature that I have set up on my Mac and my iPhone didn’t carry over to my iPad Pro 12.9. So I copied it from a sent email in my archives, and pasted it to the signature setup screen on my iPad. This worked fine, however I noticed two faint vertical lines on the signature that weren’t there before. I attempted to delete the signature and try again, but only the text deleted, not the lines. Then I tapped the “return” key and every time I did, the lines extended downward with each tap of the key. I tried resetting my iPad and I’ve looked on many forums for a solution to this issue, but I’ve had no luck so far. I will include screenshots of what I have going on so maybe it will make more sense. Thank you in advance.

    Willy

    Click image for larger version. 

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    Hello there @BigWilly0811. Welcome to iMore.

    You said when you tap "return" the lines expanded. Does it do anything when you hit the delete / back button? While I don't have the 12.9 I do have the 9.7 so it should be similar.
    04-30-2018 11:00 AM
  3. BigWilly0811's Avatar
    It reverses the action. However, it stops at line 1 and leaves the lines on the page about 1/4 inch high.
    04-30-2018 11:11 AM
  4. TechnologyTwitt's Avatar
    Not an answer, but joining in on the frustration that in both iOS and OSX, HTML email signatures are a PITA to set up.
    xtremeled likes this.
    09-11-2018 02:29 PM
  5. rdubmu's Avatar
    What happens when you try this with the outlook app?
    10-07-2018 12:02 PM

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