1. Trigati's Avatar
    I just got an iPad Pro (2017) and it seems that the ambient light sensor isn't working. Auto brightness always stays at minimum level. Is there anything I can try to get auto brightness to work?

    Sent via the Communications Center of the Trigati
    07-09-2017 11:40 AM
  2. Just_Me_D's Avatar
    You can try resetting all settings.
    07-09-2017 05:30 PM
  3. Adawg1203's Avatar
    Turn off the auto brightness feature then turn it back on. That should get it to work as normal.
    07-10-2017 03:14 AM
  4. Trigati's Avatar
    Thanks for the suggestions. 😀

    Turns out that the problem is the case. It's missing the cutouts for the ambient light sensors and is going back to Amazon.

    The case in question is: Poetic SlimFolio iPad Pro 12.9 Folio Case Slim Leather Stand Folio Case with Auto Wake / Sleep for Apple iPad Pro 12.9 (1st Gen 2015) / iPad Pro 12.9 (2nd Gen 2017) https://www.amazon.com/dp/B06XK4W4D5...mUvbUpU2962037

    Sent via the Comm Center of the Takari
    Last edited by Trigati; 07-10-2017 at 07:24 AM.
    07-10-2017 06:54 AM
  5. Adawg1203's Avatar
    Thanks for the suggestions.

    Turns out that the problem is the case. It's missing the cutouts for the ambient light sensors and is going back to Amazon.

    The case in question is: Poetic SlimFolio iPad Pro 12.9 Folio Case Slim Leather Stand Folio Case with Auto Wake / Sleep for Apple iPad Pro 12.9 (1st Gen 2015) / iPad Pro 12.9 (2nd Gen 2017) https://www.amazon.com/dp/B06XK4W4D5...mUvbUpU2962074

    Sent via the Comm Center of the Takari
    Glad you discovered the issue!
    07-10-2017 09:46 AM
  6. anony_mouse's Avatar
    Try buying a selection of sunglasses, and swapping between them depending on your preference for screen brightness at that specific time of use.
    07-10-2017 01:12 PM
  7. Trigati's Avatar
    Glad you discovered the issue!
    Me too. I'm glad it wasn't a problem with the iPad, but it's very annoying now that I need to return the case. It's just baffling to me how the manufacturer could omit something so simple but necessary to full functionality.

    Sent via the Comm Center of the Takari
    07-10-2017 01:39 PM

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