1. Pharrett's Avatar
    Anyone else having issues with Touch ID on new iPad Pro? It will work for a while and then stop. I have to restart the tablet to get it working again. When it stops, I can't even go into settings and add a new fingerprint.

    **update**
    I notice also that when this happens, my Apple Pencil disconnects and stops working. Once I plug the Pencil back in, it connects and Touch ID starts working again.
    06-13-2017 04:00 PM
  2. Tartarus's Avatar
    Seems like a bug. Did you restore the iPad Pro to a back up from another iPad or installed it as new?
    06-13-2017 04:22 PM
  3. Just_Me_D's Avatar
    Anyone else having issues with Touch ID on new iPad Pro? It will work for a while and then stop. I have to restart the tablet to get it working again. When it stops, I can't even go into settings and add a new fingerprint.

    **update**
    I notice also that when this happens, my Apple Pencil disconnects and stops working. Once I plug the Pencil back in, it connects and Touch ID starts working again.
    Try resetting all settings and see if that helps.
    06-13-2017 04:48 PM
  4. eyecrispy's Avatar
    Have you tried resetting as suggested? Did it solve the issue?
    07-01-2017 09:30 AM

Similar Threads

  1. Should you upgrade to the new iPad Pro?
    By iMore.com in forum iMore.com News Discussion
    Replies: 1
    Last Post: 06-13-2017, 10:36 PM
  2. New 12.9-inch iPad Pro
    By Abu Khadija in forum iPad Pro (12.9-inch)
    Replies: 1
    Last Post: 06-13-2017, 06:22 PM
  3. Replies: 0
    Last Post: 06-13-2017, 03:50 PM
  4. Replies: 0
    Last Post: 06-13-2017, 03:40 PM
  5. Every Nintendo Switch game announced at E3 2017
    By iMore.com in forum iMore.com News Discussion
    Replies: 0
    Last Post: 06-13-2017, 02:50 PM
LINK TO POST COPIED TO CLIPBOARD