How do I connect, sync and back up my iPad Pro with my new iMac??

JOT_Ottestad

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Jan 15, 2017
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Hi, Just bought a new iMac, and would like to connect, sync and back up my iPad Pro. When I try to connect my iMac tells me that it is only willing to let me do this if I start from scratch i.e. setting it up as a new iPad.

How do it get past this??
 

Rob Phillips

iPhone X & Apple TV Champion, Moderator
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May 1, 2012
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Welcome to iMore! Are you using the same Apple ID on both devices? Using separate Apple IDs may be causing your problem.