Why do I see this now?

[Honey Beagle]

I backed up my iPad Pro many times on this same computer. Just tonight I saw this weird writing..

I did delete all the previous backups of this iPad. Then that did not work. So I decided to check back and saw all the deleted backups we're back on iTunes.

 

[Honey Beagle]

Re: Why do I see thus now.

Meant to have the subject line read "Why do I see this now?"

 

[Ledsteplin]

Re: Why do I see thus now.

Maybe because it's corrupted.

 

[Honey Beagle]

Re: Why do I see thus now.

How is this fixed? I read where to restart the device andvthe computer. That did not work.

 

[Ledsteplin]

Re: Why do I see thus now.

Are you restoring the iPad? If so, why? Was there a problem?
If the back up is corrupted, then don't use it. Set it up as new. Delete the corrupted back up, then back up a new one. Maybe someone else has a better idea.

 

[Just_Me_D]

I backed up my iPad Pro many times on this same computer. Just tonight I saw this weird writing.View attachment 106434.

I did delete all the previous backups of this iPad. Then that did not work. So I decided to check back and saw all the deleted backups we're back on iTunes.

Were you trying to restore from a backup made with a 9.3.2 beta version of iOS to an installation of iOS 9.3.1? Anyway, corruption occurs on occasion.

 

[Honey Beagle]

No the latest software for the iPad pro is 9.3.1.

 

[Honey Beagle]

Re: Why do I see thus now.

Are you restoring the iPad? If so, why? Was there a problem?
If the back up is corrupted, then don't use it. Set it up as new. Delete the corrupted back up, then back up a new one. Maybe someone else has a better idea.

No just wanted to backup the iPad so I could have a newer backup.

If I set the iPad up as new will all the information on the iPad be deleted as well like passwords and purchased applications?

 

[Just_Me_D]

Re: Why do I see thus now.

No just wanted to backup the iPad so I could have a newer backup.

If I set the iPad up as new will all the information on the iPad be deleted as well like passwords and purchased applications?

If all you were trying to do was an iTunes backup when you got the error, reboot your iPhone and computer and then try again. Also, create an iCloud backup from the device itself.

 

[Ledsteplin]

To answer your question about what you lose when you restore as new:
You don't lose paid apps. They remain in your purchased list. You do have to download all your apps again. If you don't have your photos on your computer or in cloud based apps like Box and Dropbox, you will lose those. You will lose messages. If you have widgets set up in the Notification Center, you'll have to set those back up. If your notes are on iCloud, you should not lose those. You won't lose Calendar events, Reminders, and bookmarks in Safari. Keychain will be safe. It's a PITA to do, but it sure helps sometimes.

 

[Honey Beagle]

All fixed now. I contacted Apple today and spent a long time with the representatives fixing the problem. The conclusion was to find the folder where the backups are stored. If anyone else would like to know where the storage folder is here is the answer.

From the Apple person "Basically for Windows 10 all you have to do is search for %appdata% in the search bar and press enter, then go to Apple Computer > MobileSync > Backups to find the backups."

Only for Windows 10 though.

Once I deleted those backups I was able to back up the IPad Pro without any problems. Now backing up my iPad 4. Then I have my ipad ist generation, 4s and 4 to back up.

Sure am glad this iPad still has a warranty with Apple.

 

[Honey Beagle]

The subject line was changed to the correct spelling. Whoever changed that for me thank you much.