1. Xandroid's Avatar
    Is anyone else seeing a dead spot on their iPad Pro digitizer? I found another forum online with a few people posting same issues on there. I found out that mine had a dead spot when I was playing around with the "Paper" app. When holding iPad in Portrait mode (with the Home button on bottom), the dead spot is located on the left side of the screen, about 1/2" to 1" from the left bezel and about 4-1/4" to 4-3/4" from the top bezel and it is a square in shape and about 1/2"x1/2" in size. See attached image.

    If you use your finger, you might not be able to find the spot, as most mens index fingers are 1/2" width. I'd recommend using a stylus and going really slowly across that spot, that way you don't accidentally "jump" over the spot.

    Needless to say, I'll be contacting Apple and requesting a replacement. If it wasn't for this particular issue, I would be extremely happy with my 128GB WiFi/Cellular iPad Pro.

    iPad Pro - Dead spot on digitizer..?-img_0093.jpg
    12-28-2015 12:25 PM
  2. jpgti's Avatar
    I had a weird spot on my screen, but I think it was an issue with the laminate process or perhaps fluid that hadn't dried yet. It appeared to be deeper than the digitizer, and the spot wasn't "dead". It went away with a few days use, but I had the iPad replaced anyway just in case. It would only show up on a white background and appeared to be a slightly darker circle about 1/8" in diameter.
    12-28-2015 12:51 PM
  3. Xandroid's Avatar
    I had a weird spot on my screen, but I think it was an issue with the laminate process or perhaps fluid that hadn't dried yet. It appeared to be deeper than the digitizer, and the spot wasn't "dead". It went away with a few days use, but I had the iPad replaced anyway just in case. It would only show up on a white background and appeared to be a slightly darker circle about 1/8" in diameter.
    Hmm. Interesting. I cannot see any physical damage or "spots" per say. the touchscreen (digitizer) doesn't register touch in that spot.
    12-28-2015 12:58 PM
  4. Xandroid's Avatar
    UPDATE:

    I called Apple and the Rep I spoke to wasn't familiar with this issue. Might not be a widespread problem. They set-up a replacement for me. Hopefully I'll be back on track real soon!
    12-28-2015 03:25 PM
  5. jpgti's Avatar
    UPDATE:

    I called Apple and the Rep I spoke to wasn't familiar with this issue. Might not be a widespread problem. They set-up a replacement for me. Hopefully I'll be back on track real soon!
    Same with mine, and I haven't read of many screen issues on the Pro (yours and mine are the only ones I have seen on here) Apple would have replaced mine, but the rep suggested I go back to Verizon so I would get a brand new out of the box iPad. Ended up waiting a month for Verizon to get one to me. Makes me feel better to have one with no visible issues out of the box.
    12-28-2015 03:41 PM
  6. xrobinx's Avatar
    Thank you for posting this. I have the exact same issue, the little dead square in the same spot. Ugh, contacting Apple right away.
    01-01-2016 04:27 PM
  7. iprofun's Avatar
    I have the same problem. I'll try returning it soon. I didn't buy it directly from Apple. I may try to purchase again later when they got it all figured out. It's so disappointing to have to deal with the "dead spot" when I should be able to use it for my art. Let us know if the replacement iPad Pro are free of problems, good luck!

    Have you all tried using the IPencil to see if the problem is not there anymore when using it with the IPad Pro?. I haven't been able to get one yet, so I cannot test it.
    01-02-2016 01:08 AM
  8. Garz's Avatar


    I tried that same area as you described. No issues here.
    01-03-2016 03:57 PM
  9. Haalcyon's Avatar
    This scared me a little. Fortunately after coloring a whole page in Notes no issue detected.
    01-03-2016 04:02 PM
  10. Brad Confer's Avatar
    I had the exact same problem on two iPad pros.
    01-03-2016 06:29 PM
  11. iprofun's Avatar
    iPad Pro - Dead spot on digitizer..?-image.jpg
    This is what I get when I tried today
    01-03-2016 10:14 PM
  12. Garz's Avatar
    Now for the ones who have this problem, does this exist in any other app or even stock notes app?
    01-04-2016 12:10 AM
  13. compupane's Avatar
    Have the exact same problem with my LTE iPad Pro (gold). Got it replaced by Apple yesterday and the replacement has the same problem as well! Makes it very hard to use the stock on-screen keyboard in landscape mode because it makes the "B" key difficult to use. I'm afraid to get it replaced again out of fear it will have the same problem.

    For those having this issue, which model and color is yours?
    01-04-2016 05:25 AM
  14. craftEcowgirl's Avatar
    Mine seems to work normal
    01-04-2016 08:11 AM
  15. Xandroid's Avatar
    Now for the ones who have this problem, does this exist in any other app or even stock notes app?
    I saw this issue across all apps. Another good way to test for this problem is to take a stylus and try to move apps around on the home screen. If the app drops back to original spot when you drag it across this area, then you have a dead spot.
    01-04-2016 10:19 AM
  16. iprofun's Avatar
    My iPad Pro is the Gold 128GB. WiFi only. I just got it replaced for the same color and GB, and I'm sorry to report the exact same issue with the dead spot in the same area. Unfortunately the I pencil is not available, and it will only be available in about 4 weeks from Apple, so there's no way to test it with their pencil. Also, are the ones reporting the issue using the ipencil?
    01-04-2016 03:22 PM
  17. iprofun's Avatar
    All of the drawing apps I have show the same issue with the dead spot. I first noticed after playing the new version of Art with friends.
    01-04-2016 03:25 PM
  18. compupane's Avatar
    What color and memory configurations are your two defective iPads? I'm trying to see if there's a pattern.
    01-04-2016 03:26 PM
  19. Xandroid's Avatar
    Mine is a Black 128GB WiFi & AT&T LTE Model.
    01-04-2016 03:33 PM
  20. iprofun's Avatar
    What color and memory configurations are your two defective iPads? I'm trying to see if there's a pattern.
    128GB Gold, no Apple pencil. WiFi only
    Last edited by iprofun; 01-04-2016 at 05:41 PM. Reason: Additional information
    01-04-2016 03:33 PM
  21. iprofun's Avatar
    I suggest if you are having the problem, to contact the Apple store and make an appointment to your most convenient Apple store so they can help you with the issues. I kind of finally figured it out. I purchased the Paper 53 pencil and paired it to the Paper app and it seems to be working much better now, even including while using the regular cheaper stylus. It must be something to do with having the Apple pencil to kind of "wake up" the missing cells, and in my case having a Bluetooth stylus helped. I still have an appointment next week to try my Ipad with the Apple pencil to confirm that everything is working fine. Best of luck!
    01-05-2016 01:19 AM
  22. Garz's Avatar
    What color and memory configurations are your two defective iPads? I'm trying to see if there's a pattern.
    Mine that doesn't have the issue is a 128 GB space gray wifi only. Works fine with Apple Pencil or not.
    01-05-2016 02:49 AM
  23. Haalcyon's Avatar
    Mine that doesn't have the issue is a 128 GB space gray wifi only. Works fine with Apple Pencil or not.
    +1
    01-05-2016 06:00 AM
  24. craftEcowgirl's Avatar
    Mine which is fine is a 128gb verizon LTE silver
    01-05-2016 07:44 AM
  25. aslondon's Avatar
    my space gray 128 Verizon LTE appears to be fine. I tried scribbling using notes plus and could not replicate the issue

    Al
    01-05-2016 10:16 AM
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