Fast background story... (OR Resident working in WA) I pre-ordered the 12.9 with "all the fixings" at Best Buy for 11/7. On 11/7 BB said my order was ready to pick up, but when I got there they were OOS on the #2 Pencil, the Keyboard Folio and (get this) Apple Care.. they only had the 12.9 iPad Pro... so I got a refund from BB and left angry.
Reason I picked BB over Apple is
#1 : Best Buy is 5 min away / Apple is 80-90-Min Away (each direction)
#2 : Best Buy = Tax Exempt / Apple = Nope.
But Apple had the iPad Pro 12.9 Wifi / LTE (BB did not have the LTE) in stock, with the keyboard, pencil and oddly enough Apple Care. So I went home, ordered it to pick up on 11/8. Sadly the tax (Seattle) was $198.00, which I paid. While at Apple I asked about the tax.. and they told me to email salestax@apple.com and tell them what happened.
I got home (after another biz trip) and emailed Apple. They sent me a form to return with my ID from Oregon and scan / return. I did that...
Next day I get an email that my Tax refund was approved and it will post to my CC in 3-5 biz days.
Good for you Apple! Thank you very much!
Kudos.
Reason I picked BB over Apple is
#1 : Best Buy is 5 min away / Apple is 80-90-Min Away (each direction)
#2 : Best Buy = Tax Exempt / Apple = Nope.
But Apple had the iPad Pro 12.9 Wifi / LTE (BB did not have the LTE) in stock, with the keyboard, pencil and oddly enough Apple Care. So I went home, ordered it to pick up on 11/8. Sadly the tax (Seattle) was $198.00, which I paid. While at Apple I asked about the tax.. and they told me to email salestax@apple.com and tell them what happened.
I got home (after another biz trip) and emailed Apple. They sent me a form to return with my ID from Oregon and scan / return. I did that...
Next day I get an email that my Tax refund was approved and it will post to my CC in 3-5 biz days.
Good for you Apple! Thank you very much!
Kudos.