1. teenytori's Avatar
    Hello!

    I recently have had my iPad Pro 10.5” replaced as two white spots appeared on the screen (possibly dead pixels). I’ve just been today to pick up the replacement. I got home and switched it on and the screen looks as if it’s been sat on or water damaged or something! I’ve attached a picture of the replacement iPads screen. Please tell me this isn’t normal! I can’t remember my old iPad looking like this!
    Attached Thumbnails iPad Pro 10.5 Screen issues-c64883ba-3350-4556-8a4f-a37d94756f62.jpeg   iPad Pro 10.5 Screen issues-c22ef999-889d-4d80-bdbe-c3c928c12d8d.jpeg  
    04-21-2018 08:40 AM
  2. Just_Me_D's Avatar
    Did Apple replaced the display or did another Company? Whichever it was, take it back, show them the display and have them replace it again.
    04-21-2018 11:18 AM
  3. teenytori's Avatar
    Did Apple replaced the display or did another Company? Whichever it was, take it back, show them the display and have them replace it again.

    Yes, Apple replaced it. I have an appointment to show them it on Monday but my nearest store is quite a bit away. I’m just somewhat shocked that this is deemed an acceptable replacement. 🙁
    04-21-2018 02:40 PM
  4. Just_Me_D's Avatar
    Yes, Apple replaced it. I have an appointment to show them it on Monday but my nearest store is quite a bit away. I’m just somewhat shocked that this is deemed an acceptable replacement. ������
    It's possible that the tech who replaced/repaired it didn't QA it prior to giving it back to you. Either way, they should get it right this time around.
    04-21-2018 04:08 PM

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