11-26-2016 06:14 PM
tools
  1. andy n's Avatar
    andy n
    If there is a forum on this I'm sorry. My wife's iPad sometimes will show the iPad dead and won't take charge. Even when it has a full battery. It won't reset and if you try I get the same thing.. Then all of sudden it turns on and runs fine and shows a full charge. Could this be hard ware or soft ware?
    11-25-2016 11:27 PM
  2. Venkavydya's Avatar
    Venkavydya
    I guess it might be a battery problem!
    Have you tried considering another charger or another charging point as such?
    11-26-2016 03:17 AM
  3. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by andy n
    If there is a forum on this I'm sorry. My wife's iPad sometimes will show the iPad dead and won't take charge. Even when it has a full battery. It won't reset and if you try I get the same thing.. Then all of sudden it turns on and runs fine and shows a full charge. Could this be hard ware or soft ware?
    It could be either. If you can, try putting it into recovery mode and running an iTunes restore. This will force a fresh copy of iOS to be installed and weed out a software issue. Set it up as a new device and use it for a bit to see if the problem stops. If the issue persists it's hardware.

    What model of iPad are you using? How long have you had it? Apple's iPad batteries are designed to retain 80% of their original capacity for 1,000 full charge cycles. After that you're on borrowed time. 100% battery level doesn't say much when the battery doesn't have any capacity left.
    11-26-2016 06:49 AM
  4. andy n's Avatar
    andy n
    Yes I have, that is one of the first things I tried was different chargers. Thanks sometimes the obvious is the easiest to over look.
    11-26-2016 09:17 AM
  5. andy n's Avatar
    andy n
    We have had it almost two years . Model number MGJX2LL/A. it is a Verizon version Thanks for getting back with some ideas to go about fixing the problem. I'll search the forums to read up on how to put the iPad in recovery mode
    11-26-2016 09:24 AM
  7. Rob Phillips's Avatar
    Rob Phillips
    Originally Posted by andy n
    We have had it almost two years . Model number MGJX2LL/A. it is a Verizon version Thanks for getting back with some ideas to go about fixing the problem. I'll search the forums to read up on how to put the iPad in recovery mode
    This should help: http://www.imore.com/how-to-iphone-ipad-recovery-mode
    11-26-2016 06:14 PM
« What accessories can I buy for my iPad mini? | Shall I buy iPad mini 2 32gb ?? »

Similar Threads

  1. Charging time. Can the 4 new uniform usb-c work at the same time in charging the new macbook pro?
    By Baltiervaan in forum MacBook Pro
    Replies: 1
    Last Post: 11-25-2016, 10:31 AM
  2. Won't charge 5 just took out of box won't charge
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 11-25-2016, 09:22 AM
  3. I am new to iPhones. I have a problem with hearing the caller. Very soft
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 11-24-2016, 09:59 AM
  4. I have an iPhone 6 that will not play a sound with text messages
    By iMore Question in forum Ask a Question
    Replies: 1
    Last Post: 11-24-2016, 09:45 AM
  5. Problems with macOS Sierra & Exchange Email
    By MikeElmendorf in forum OS X / macOS
    Replies: 0
    Last Post: 11-24-2016, 09:23 AM
LINK TO POST COPIED TO CLIPBOARD