1. pauley79's Avatar
    So my mother-in-law has an iPad Mini (don't know if it is one or two), and she keeps locking it and forgetting her password. I believe she now has three different Apple IDs associated with it. I would like to figure out how to do a complete factory reset and have it like it is brand new off the shelve for her. Everything I try, it says I need to know her original Apple ID and password.
    03-17-2016 05:40 AM
  2. SwitchBeach's Avatar
    You cannot bypass the iCloud Activation Lock without having the associated Apple ID and password. There is no workaround.
    03-17-2016 06:25 AM
  3. pauley79's Avatar
    Thats what I was afraid of. I know, my wife's sister has just started a new Apple ID, but some of the features are lock to her original Apple ID. Which she cannot remember the password, security questions answers, or the password for her email. It is a very big hassle, and a little annoying. Anyways, thanks for your response. Unfortunately, that is what I was thinking. A small part of me was hoping there was a work around. I figured the worse anyone would say is no
    03-17-2016 11:34 AM
  4. hier_otaku07's Avatar
    Truly, resetting it without correct username and password is difficult
    03-26-2016 04:40 PM
  5. hier_otaku07's Avatar
    Really afraid if one day i'll forget about my password. Huhu
    03-26-2016 04:41 PM
  6. scruffypig's Avatar
    The best thing I know, for older people, like myself, is to write down any pass codes or passwords and keep them in a safe place, or give them to someone who is a caregiver or responsible, like son or daughter. I also advise, if there is a safety deposit box, making a list and keeping it there. I know this won't help with previous attempts to gain access, but maybe with future attempts.
    04-20-2016 02:24 PM
  7. Ledsteplin's Avatar
    You can reset a password if you know the email address and security questions .
    04-20-2016 04:15 PM
  8. bobobo3's Avatar
    Supposed that you have connected your iPad to iTunes and trusted a computer beforehand, you can select to reset your iPad on this trusted computer now. Here is how:

    Step 1. Make sure you have the latest version of iTunes on the trusted computer. If not, you can easily update it.

    Step 2. Open iTunes and then connect your iPad to the trusted computer.

    Step 3. After a successful connection, you can click the phone icon located at the upper left corner of iTunes.

    Step 4. Select "Summary" in the left panel and then choose "Restore iPad..." in the right column.

    Step 5. Confirm your choice and wait for the reset process to complete.

    Hope it's useful to you.
    02-24-2019 09:41 PM

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