02-19-2016 12:38 AM
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  1. iMore Question's Avatar
    iMore Question
    IPad Mini 4--New w/update. As in above screen shots. No reference to Touch ID in Settings, at any level. Clearly this is not an isolated problem.
    02-19-2016 12:18 AM
  2. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Welcome to iMore! I saw one other case like this. Not sure what they did. But try first a hard reset.
    Hold the top or side power/sleep button and the home button at the same time until the Apple logo appears, then release.
    If that doesn't work, then Reset All Settings.
    Reset All Settings
    Go to Settings >General >Reset >Reset All Settings. This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.
    If that doesn't work, you may need to restore your phone as new. Not from a back up.
    02-19-2016 12:38 AM
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