I have had an IPad mini for about a month. The IOS is 6.1.3 and is up-to-date. Recently after my son's friends IMessaged him long strings of junk, we have not been able to open IMessage. I have tried the following remedies without success:
(1) Turning the IPod off and back on (I have probably done this about 20 times)
(2) Turning Airplane Mode On and then back Off again 5 min later. Then turning the IMessage Off and then back on 5 min later. (I have done this about 20 times).
IMessage does activate from the settings screen when I turn it on and off.
When I tap on the Message icon, Message opens with a completely blank screen. I am unable to close it with the 5 finger close method, nor get anything in it to appear or work. After maybe 20 seconds the IMessage closes on its own.
I am new to Apple products. I thought maybe uninstalling and reinstalling the app would work, but have not figured out how to do that. PLEASE any suggestions will be appreciated. I have spent hours now trying to "unfreeze" IMessage.
Thanks!
(1) Turning the IPod off and back on (I have probably done this about 20 times)
(2) Turning Airplane Mode On and then back Off again 5 min later. Then turning the IMessage Off and then back on 5 min later. (I have done this about 20 times).
IMessage does activate from the settings screen when I turn it on and off.
When I tap on the Message icon, Message opens with a completely blank screen. I am unable to close it with the 5 finger close method, nor get anything in it to appear or work. After maybe 20 seconds the IMessage closes on its own.
I am new to Apple products. I thought maybe uninstalling and reinstalling the app would work, but have not figured out how to do that. PLEASE any suggestions will be appreciated. I have spent hours now trying to "unfreeze" IMessage.
Thanks!