1. Chad-moore's Avatar
    Hi there everyone, Hows everyone doing?

    Okay I have 2 questions to ask everyone hopefully i can get some helpful answers, just to let you guys know this is my first apple product that i have used so i'm a very much a newbie..

    Question 1: after I did a factory resetting on the Ipad mini 2, I realized that I wanted to back up the photos, what i would like to know is if there a FREE way to do a recovery to get the photos back?

    Question 2: for some odd reason I forgot the apple ID and password, and the recovery email address password etc. and its asking for my apple ID and password, which means from the screen of the ipad that its requesting Activation Lock, How can i do a by pass so i can get into it to enter the information of a new activation information...

    If there is anyone, who knows how to fix these 2 issues please help me out, it would be very grateful...

    thanks
    02-03-2018 11:50 AM
  2. SwitchBeach's Avatar
    1. Did you back up the device before you reset it? Did you sync the pictures to a cloud service before you reset the device?

    2. There is NO way to bypass the iCloud Activation lock. Contact Apple directly to see if they can provide some assistance upon you providing verification of ownership of the device.
    02-03-2018 12:00 PM

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