1. iMore Question's Avatar
    tried restoring iPad mini 2 using iTunes but iPad cannot be detected. cable is fine tried other devise and turns up okay. iPad mini has never used iCloud. I'm running el capitan with current iTunes. tries using diff computer and its still the same. pls help asap
    03-13-2016 09:56 PM
  2. Rob Phillips's Avatar
    Welcome to iMore! Try using recovery mode to restore.
    https://support.apple.com/en-us/HT201263
    If that doesn't work take your iPad into an Apple Store or contact Apple Support.
    03-13-2016 10:21 PM

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