1. lui22's Avatar
    Okay like the title says I bout my RdiPad Mini Sunday it's Wednesday, I was already thinking of returning it and this just made it worse.

    There is a crazy or dead pixel on the screen and it's driving me insane. I cannot unsee it and since I watch videos and read with night mode on its worse!

    Can you see it?
    I bought my iPad mini less than a week ago.....seriously?-imageuploadedbyimore-forums1385019135.091307.jpg

    How about now?
    I bought my iPad mini less than a week ago.....seriously?-imageuploadedbyimore-forums1385019171.008685.jpg

    How about here?
    Click image for larger version. 

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    I tried to take a photo of it in a dark background
    I bought my iPad mini less than a week ago.....seriously?-imageuploadedbyimore-forums1385019233.179827.jpg

    Just in case
    I bought my iPad mini less than a week ago.....seriously?-imageuploadedbyimore-forums1385019260.032220.jpg

    Has anyone had issues? I know apple haven't had the best of luck with these units so I'm thinking just exchanging it at bestbuy for a 32GB maybe those will be from a different manufacturer.
    11-21-2013 02:35 AM
  2. Garz's Avatar
    Dead pixel can happen regardless of the manufacture of the screen.
    11-21-2013 03:23 AM
  3. anthman21's Avatar
    I have the same issue dead pixel
    11-21-2013 09:13 AM
  4. toemasuxsempai's Avatar
    Return or get a replacement. It's a known issue for some. I would expect it coming from a company that mass produces their products. It's bound to happen to some devices.
    11-21-2013 09:28 AM
  5. BreakingKayfabe's Avatar
    Just get it exchanged. No questions asked.
    11-21-2013 02:05 PM
  6. lui22's Avatar
    For a 100bucks more I could get a 32, albeit it's sort of a rip off. What you guys think 32gigs be more sensible? My iPhone is 32
    11-21-2013 06:50 PM
  7. cyberpaw's Avatar
    Definitely go for at least the 32, if you have the cash.
    11-21-2013 06:59 PM
  8. taz323's Avatar
    exchange it and go for the 32 if you want.
    11-21-2013 07:10 PM
  9. Eileen89's Avatar
    Exchange it. No question...
    11-21-2013 07:20 PM
  10. Chris Parsons's Avatar
    No big deal, dead pixels happen. Just take it back, get a 32GB and live on!
    11-21-2013 07:35 PM
  11. lui22's Avatar
    No big deal, dead pixels happen. Just take it back, get a 32GB and live on!
    Every time I see your photo I think of blaze
    11-21-2013 07:39 PM
  12. Chris Parsons's Avatar
    Every time I see your photo I think of blaze
    Same person.
    11-22-2013 12:38 PM
  13. SeanHRCC's Avatar
    It's definitely there...and it's bound to happen when they make 10's of millions of these things. Thankfully it's not a common problem, and Apple will replace it, without question, if you go into one of their stores and the iPad itself isn't visibly damaged (and if you have Apple Care +, even if it IS damaged, they'll still replace it, for $50).
    11-22-2013 01:22 PM
  14. lui22's Avatar
    It's definitely there...and it's bound to happen when they make 10's of millions of these things. Thankfully it's not a common problem, and Apple will replace it, without question, if you go into one of their stores and the iPad itself isn't visibly damaged (and if you have Apple Care +, even if it IS damaged, they'll still replace it, for $50).
    Okay now explain to me apple care+ please cause I use square trade
    11-22-2013 01:50 PM
  15. lui22's Avatar
    Same person.
    Mind melted
    11-22-2013 02:14 PM
  16. eve6er69's Avatar
    Dead pixels happen to anything and everything. Not a quality issue just a speedbump. As others said return and swap out.

    Sent from my Note 3 using iMore Forums mobile app
    11-22-2013 02:16 PM
  17. justinkoehn's Avatar
    I had a dead pixel on my retina mini. Got mine on Tuesday shipped from apple and noticed it Wedenesday morning. One thing i noticed was it wouldnt show up if the device had been sitting a while, but once it warmed up it started to get worse and worse. I also had some pretty severe yellowing on the top near the iSight camera. I went to the Apple Store this morning and they gave me a brand new in-the-box replacement, no questions asked. One thing that was weird is the manager of the store actually came over to me and thanked me for bringing it in and not just "dealing with it" He said they send it back to the engineering department at Apple and research as to why the problem was caused. Overall a seamless experience getting it traded out. Definitely take it to the store dude, they will replace it.
    11-23-2013 05:03 PM
  18. lui22's Avatar
    I had a dead pixel on my retina mini. Got mine on Tuesday shipped from apple and noticed it Wedenesday morning. One thing i noticed was it wouldnt show up if the device had been sitting a while, but once it warmed up it started to get worse and worse. I also had some pretty severe yellowing on the top near the iSight camera. I went to the Apple Store this morning and they gave me a brand new in-the-box replacement, no questions asked. One thing that was weird is the manager of the store actually came over to me and thanked me for bringing it in and not just "dealing with it" He said they send it back to the engineering department at Apple and research as to why the problem was caused. Overall a seamless experience getting it traded out. Definitely take it to the store dude, they will replace it.
    Ima give them a call








    -Greetings from an PlayBook user!
    justinkoehn likes this.
    11-23-2013 05:08 PM
  19. justinkoehn's Avatar
    Ima give them a call








    -Greetings from an PlayBook user!
    Do it for sure. I believe they processed it like a return/exchange. You shouldn't have any issues :-)
    11-23-2013 05:42 PM
  20. ios4ever's Avatar
    the Sooner you take it back the likely hood they will give you a New One Out Da Box... not a Refurb
    11-23-2013 06:16 PM
  21. Premium1's Avatar
    These things happen all the time. Exchange it and you will be good to go. Sometimes you get a lemon and this appears to be the case with the pixel issue. Can happen and does with any new product at first.
    11-24-2013 07:44 PM
  22. lui22's Avatar
    These things happen all the time. Exchange it and you will be good to go. Sometimes you get a lemon and this appears to be the case with the pixel issue. Can happen and does with any new product at first.
    That's why it met to buy the products a month or two into production but I just couldn't wait for this device




    Greetings from an PlayBook user!
    11-24-2013 10:38 PM
  23. DougFNJ's Avatar
    I would definitely take it back. That would drive me insane. Future proof yourself with the 32 gig, you know you won't question yourself 3 months from not wondering if you should had gotten that 32.
    11-26-2013 11:15 AM

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