1. patton4549's Avatar
    Hi everyone looking for some advice on my iPad air screen. I started noticing a white square almost like a pixel on my screen it looks like somebody shining a flashlight through the back of the screen when I put black text over the spot it disappears but is very noticeable with white I will attach a picture that doesn't do it much justice but does anybody know what this is?
    02-20-2016 12:40 PM
  2. patton4549's Avatar
    02-20-2016 12:42 PM
  3. Just_Me_D's Avatar
    I recommend you make a Genius Bar appointment with the nearest Apple Store to have them diagnose and possibly fix the problem.
    02-20-2016 12:49 PM
  4. Rob Phillips's Avatar
    Attachment 102667
    Here is a picture
    It's probably a hardware issue with your screen. I had a similar issue with a MacBook Pro a few years ago. Is your iPad still under warranty? It should be covered.
    02-20-2016 02:58 PM
  5. patton4549's Avatar
    It's probably a hardware issue with your screen. I had a similar issue with a MacBook Pro a few years ago. Is your iPad still under warranty? It should be covered.
    It's not under warranty anymore, I'm a hour and a half away from the nearest Apple Store. I'm just wondering if I have to replace the screen is apple the best route? I thought I read it was like $300
    02-20-2016 05:18 PM
  6. Rob Phillips's Avatar
    It's not under warranty anymore, I'm a hour and a half away from the nearest Apple Store. I'm just wondering if I have to replace the screen is apple the best route? I thought I read it was like $300
    Apple is going to be your best bet but it comes at a premium. Repair costs range between $199 and $599 depending on what model you have.
    https://www.apple.com/support/ipad/r...screen-damage/
    If you can't swing that and simply can't live with the white spot find a reputable repair center near you.
    02-20-2016 05:21 PM
  7. Trigati's Avatar
    It's not under warranty anymore, I'm a hour and a half away from the nearest Apple Store. I'm just wondering if I have to replace the screen is apple the best route? I thought I read it was like $300
    Apple is going to be your best bet but it comes at a premium. Repair costs range between $199 and $599 depending on what model you have.
    https://www.apple.com/support/ipad/r...screen-damage/
    If you can't swing that and simply can't live with the white spot find a reputable repair center near you.
    For those prices, you might as well just spend a little more and buy a new iPad. If the Air 3 comes out in March, you should be able to find the Air 2 at discounted prices then if you can live with the issue for another few weeks.
    Rob Phillips likes this.
    02-22-2016 07:25 PM
  8. patton4549's Avatar
    I have since found a repair shop that offers a 12 month warranty on parts and labor. They had great reviews and I found $50 off coupon so I'm having the screen replaced for $100 today. Same warranty as apple so will see. I'll post pictures and update when I get it back tonight.
    02-24-2016 09:27 AM

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