Why can't I send send a message to A NON iOS user on my iPad?

[TurboTiger]

Try turning of Message on the iPad - and then go through the process to set it up again, and set it up so it is associated with your iPhone's phone number.
https://support.apple.com/en-us/HT201349

Tks for your reply Keith,
Unfortunately, that didn't work.
BtW: this started happening around the time I was required to set up 2-step verification on iMessage & Face Tine on my iPad Air. But it might haved stated before that.
Any other ideas?
TIA

 

[kch50428]

If it's a 2 factor authentication thing... try signing out of iMessage & FaceTime on all devices - then turn off Message & FaceTime on all devices - reboot 'em - and turn on and sign in again on everything.

 

[HankAZ]

For some reason, I cannot send a message to A NON iOS user on my iPad. I can with my iPhone 6.... Any solution?

Because SMS messaging is a part of the VOICE service. Since your iPad has no voice service (no "phone" function), it won't work. The only way is to use the continuity feature where the SMS is actually sent by your phone.

 

[TurboTiger]

If it's a 2 factor authentication thing... try signing out of iMessage & FaceTime on all devices - then turn off Message & FaceTime on all devices - reboot 'em - and turn on and sign in again on everything.

OK I did all of that on all 3 devices.
Was successful signing in on iPhone 5S and MacBook Air but when trying to enter the App specific password on my iPad Air, I continue to get the message "Could not sign in. Please check your network connection and try again."

Connection is fine. Remember, the iPad iMessage was having the issues in the first place.
Any other suggestion?
TIA

 

[kch50428]

https://support.apple.com/en-us/HT201422

 

[TurboTiger]

https://support.apple.com/en-us/HT201422

Well finally was able to sign in to complete the 2-Step verification by continually rebooting my iPad.
All is fine now and able to send SMS to non iOS users.
Anyway, Tks for all of your help Keith
Have a great weekend.

 

[kch50428]

Good to hear you got it to work... Sometimes, it takes what you ended up doing...