1. csal80's Avatar
    Hi, has anyone found that the iPad cover can scratch the iPad where the magnetic strip touches the side? On mine there seems to have been some type of very small metal flakes that got magnetically stuck on the inside of the strip so that when it touches the side of the iPad and slides a bit it scratches. Seems like this could be common if the cover is ever lying around and picks up some debris that could be just lying around. Do you think I would have any luck trying to get apple to replace the cover and even possibly the iPad?
    01-11-2014 11:29 AM
  2. Xm_jdm's Avatar
    Hi, has anyone found that the iPad cover can scratch the iPad where the magnetic strip touches the side? On mine there seems to have been some type of very small metal flakes that got magnetically stuck on the inside of the strip so that when it touches the side of the iPad and slides a bit it scratches. Seems like this could be common if the cover is ever lying around and picks up some debris that could be just lying around. Do you think I would have any luck trying to get apple to replace the cover and even possibly the iPad?
    Never experienced that on my Smart Cover for my iPad 4. I can see how that could possibly happen though.
    01-11-2014 11:59 AM
  3. wolfedude88's Avatar
    Which ipad do you have? The older ipad smart covers that were metal could scratch the ipad itself, not sure if apple would replace though.
    01-11-2014 12:41 PM
  4. csal80's Avatar
    Which ipad do you have? The older ipad smart covers that were metal could scratch the ipad itself, not sure if apple would replace though.
    The one that goes on the air. There is only one model right?
    01-11-2014 01:43 PM
  5. Xm_jdm's Avatar
    The one that goes on the air. There is only one model right?
    He's talking about the OLDER generation iPad (iPad 2, 3 4). With the Air, the side is covered with soft material with magnets underneath. The previous generation had the all metal exposed.
    01-11-2014 02:12 PM
  6. Garz's Avatar
    The one that goes on the air. There is only one model right?
    The Air Smart Cover has the suede underneath that should prevent it from scratching. Not like the old model iPads that had the metal hinges. You got pics of these scratches?
    01-11-2014 03:31 PM
  7. csal80's Avatar
    The Air Smart Cover has the suede underneath that should prevent it from scratching. Not like the old model iPads that had the metal hinges. You got pics of these scratches?
    Here is a photo, but kind of tough to make out. The problem was not the suede material, it was the fact that metal flakes stuck to the inside. Scratches on iPad-imageuploadedbyimore-forums1389481376.837009.jpg
    01-11-2014 06:03 PM
  8. Garz's Avatar
    Here is a photo, but kind of tough to make out. The problem was not the suede material, it was the fact that metal flakes stuck to the inside. Click image for larger version. 

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    Wow. I still having trouble comprehending how the suede cover would do that
    01-11-2014 06:05 PM
  9. csal80's Avatar
    Wow. I still having trouble comprehending how the suede cover would do that
    It wasn't the suede cover, it was metal flakes that got magnetically stuck to the magnetic strip where it touches the side.
    01-11-2014 06:07 PM
  10. Mikaella11's Avatar
    Oh my! That's a lot of scratches That hasn't happened to me and I'll definitely be pissed if it did. Not sure if Apple will replace your iPad. Good luck!
    01-11-2014 07:58 PM
  11. Garz's Avatar
    It wasn't the suede cover, it was metal flakes that got magnetically stuck to the magnetic strip where it touches the side.
    Cant blame Apple if you used a 3rd party cover. A Apple made cover for the Air wouldn't have done that.
    01-11-2014 08:07 PM
  12. phreddyl's Avatar
    Was it a 3rd party cover?
    01-11-2014 08:15 PM
  13. Xm_jdm's Avatar
    Here is a photo, but kind of tough to make out. The problem was not the suede material, it was the fact that metal flakes stuck to the inside. Click image for larger version. 

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    Oh man. That's terrible.
    01-11-2014 08:15 PM
  14. csal80's Avatar
    Was it a 3rd party cover?
    Definitely not, authentic apple. Think about it. It is magnetic. If something metal that can be magnetically attracted to it comes into contact it is going to stick. And will scratch. Do you guys think I should bring it in and try?
    01-11-2014 08:18 PM
  15. phreddyl's Avatar
    If it's an apple case then yes I would bring it in
    01-11-2014 08:20 PM
  16. Xm_jdm's Avatar
    Definitely not, authentic apple. Think about it. It is magnetic. If something metal that can be magnetically attracted to it comes into contact it is going to stick. And will scratch. Do you guys think I should bring it in and try?
    Try what? To replace the iPad? I don't think Apple is going to do anything about that.
    01-11-2014 08:22 PM
  17. csal80's Avatar
    Try what? To replace the iPad? I don't think Apple is going to do anything about that.
    How about at least replace the cover?
    01-11-2014 08:33 PM
  18. Garz's Avatar
    Definitely not, authentic apple. Think about it. It is magnetic. If something metal that can be magnetically attracted to it comes into contact it is going to stick. And will scratch. Do you guys think I should bring it in and try?
    Smart Cover for iPad Air doesn't have a metal hinge so your confusing me.
    01-11-2014 08:37 PM
  19. csal80's Avatar
    Smart Cover for iPad Air doesn't have a metal hinge so your confusing me.
    Metal objects can attract to it though. If very tiny metal objects stick to the inside then this can happen.
    01-11-2014 08:43 PM
  20. Xm_jdm's Avatar
    How about at least replace the cover?
    They might opt to swap out the cover but either way it's going to be the same cover with the same magnet strength. I don't think it's a flaw.
    01-12-2014 01:43 AM
  21. csal80's Avatar
    Just got back from apple store. They replaced the cover but no dice on the pad.
    01-12-2014 12:56 PM
  22. wbkm85's Avatar
    it'll happen when particles get down there

    the phone cases do the same

    take out your iPad often and clean it; only thing you can do
    01-13-2014 04:24 AM
  23. tigerinexile's Avatar
    I guess if you're in an area with lots of small bits of metal (construction, etc.), best to use a smart case and not a smart cover?

    My old Smart Cover scratched up my iPad 2. No issues with the Air, but I don't have metal flakes in the area...
    01-16-2014 12:56 PM

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