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  1. Botelhopedro's Avatar
    When i plug in my ipad to charge it keeps showing white screen with black apple logo/red screen/black screen and so on, it won´t turn on, does not charge, what could be the problem? I tried to restore it on itunes and even with dr.fone on the restore mode but always get on itunes error 4013, on dr.fone it verifies the firmware when i start the restore it goes back to white screen with black apple logo/red screen/black screen and so on, its been like that for almost two days and i have tried many diferent ways to get it to work but no success. Can anyone help me please
    Attached Files
    Last edited by Botelhopedro; 04-15-2020 at 04:29 PM.
    04-15-2020 04:19 PM
  2. Just_Me_D's Avatar
    If you haven’t already, follow the troubleshooting steps found HERE. If you continue getting the error 4013 afterwards, contact Apple Support.
    Last edited by Just_Me_D; 04-17-2020 at 07:33 AM.
    04-15-2020 05:56 PM
  3. Botelhopedro's Avatar
    Thank you
    04-17-2020 02:45 AM

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