1. iMore Question's Avatar
    I have never had to enter a passcode until now and there doesn't seem to be a default one. Through no fault of mine apple have disabled my ipad and seem to be too big to care. . I have had to borrow two computers (windows and mac) as I use linux mint or ubuntu and these will not download itunes. I am stuck. Even using itunes on the borrowed computers it was not possible to reset the ipad and it reverted to disabled state. 2 hours phoning apple failed to help as they will not allow me to post the unit to them. I am 87 so getting to their store is not easy. I have done nothing wrong,
    except get old and feel that apple should correct their error. Can anyone help?
    10-20-2015 04:40 PM
  2. Bigeric23's Avatar
    10-21-2015 08:24 AM
  3. Ledsteplin's Avatar
    You're going to need access to iTunes on a computer to follow the instructions on the above link. You have no choice. Find someone who is knowledgeable about iOS and iTunes to help you.
    10-21-2015 08:34 AM

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