[Rlin5741]

I have an iPad 64gb with a cellular radio, but without a carrier selected and thus an "inactive"Apple sim. My iPad is randomly getting disconnected from the Internet every few hours - it remains connected to wifi, I can see the icon with full bars, but anything that requires internet access doesn't work. Toggling airplane mode on and off reconnects everything, and also generates a message that cellular data connection failed.

Has anyone else with an inactive Apple sim (I.e. One that you have not activated on any network) seen this random Internet disconnect issue?

[iOS Gravity]

Have you tried using it without the sim in the tray?

[Rlin5741]

I just tried it without the sim in the tray - same problem cropped up. Internet appears to stay connected as long as I continuously use the iPad, but if it sleeps for more than a hour or so, the Internet drops. Odd thing is that the wifi remains connected, I just can't get any websites.

[Rlin5741]

I believe my particular issue doesn't occur if the iPad goes to sleep while plugged into AC power. I will report in the morning to see if it broke the connection while plugged in overnight.

The apple forum are full of people with the problem - I can't post links, but its thread number 6627481 in the iPad Air 2 "Using iPad" forums.

[Peligro911]

If you don't have a carrier then turn cellular off .. I get same message when my data runs out on my plan .. Just use it as a wifi iPad


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[Rlin5741]

Cellular is completely off - no sim means the whole option is greed out.

[Peligro911]

Have u tried resetting network connections ?


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[Rlin5741]

Yep. No luck. I even reset my networking equipment.

I just had the iPad lose connection while watching Netflix. That was the first time it lose connection while not sleeping. I also disproved my theory that it only lost connection while sleeping on battery - I had it plugged in overnight and it still had lost its connection by this morning.

LATEST: The iPad is going on 5 hours with a connection at work, where we have an Airport Extreme. The Apple forums and Macrumors forums appear to have quite a few other people experiencing issues - there is a hypothesis that its something to do with Linksys routers that the iPad does not like (I have a Linksys at home). Or perhaps it has to do with people running non-AC routers, although I doubt that is the source of problems since the majority of people do not have AC equipment.

[nr2d]

I have a Asus wireless router and I loose connectivity on the 5.0 GHz side with my iPad Air2. I haven't tried the 2.4 GHz side yet. The Asus is an 802.11ac router. The router worked fine with my iPad Air using the 5 GHz side.

I still have a good signal showing on the status bar but the data is extremely slow. I have tried disconnecting and reconnecting to the router with no success.

[Peligro911]

I use my built in router from my ISp and have no issues


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[rogerfromco]

I had that problem with my old iPad and a non Apple router (Linksys). I had to reconnect my Apple TV all the time too. My brother in law recommended the Apple router and all the connection issues are resolved.


Sent from my iPad Air 2 using Tapatalk (so I blame autocorrect for the spellin' errs)