1. David Hawkshaw's Avatar
    My girlfriends Ipad Air has suddenly decided to show the keyboard permanently on switching the Ipad on, meaning she cannot see the passcode keypad, or the lower part of it, in order to enter the passcode. Any thoughts? :
    05-16-2014 02:13 PM
  2. kataran's Avatar
    Welcome to iMore David

    Never heard of this just tap in a blank spot on the screen and the keyboard disappears normally

    You mentioned she turned it on and it started happening

    Try a hard reset

    Hold Down the power and Home Button until the screen goes dark. Wait a Minute and then power it up again

    Please let us know if the problem is solved
    05-16-2014 03:22 PM
  3. David Hawkshaw's Avatar
    Many thanks for your prompt reply, YES it worked!
    kataran likes this.
    05-16-2014 05:33 PM

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