Went to the Apple store yesterday for the second time concerning my Air. I was one of the one's that waited in line and I got the second Air sold on opening day at this store. My wife got the 3rd. I have been having constant shutdown and reboot problems...she never has. About 6 weeks after they came out I went to the store and they wiped it of the operating system and we did a reinstall. Didn't put on anything from the backup...that was supposed to help, it didn't. It still happens daily. I shut down my apps 4 to 5 times a day, etc.
Well they went through all these diagnostics again and said it was my fault because I need to shut down the apps more often and turn it off twice a day and wanted to send me on my way.
I told them that I do all that and I wanted to swap for a new one...after about 30 minutes of talking they agreed. They didn't have one like mine in stock but it is coming in 4 to 5 days so we will see.
I hated to force the issue but apps crashing and iOS7 rebooting every day just didn't seem right.
OTHER than that I LOVE my Air. I use it all the time at the office and I read books on it in the evening so the lightness is awesome!
Sent from my iPad using iMore Forums
Well they went through all these diagnostics again and said it was my fault because I need to shut down the apps more often and turn it off twice a day and wanted to send me on my way.
I told them that I do all that and I wanted to swap for a new one...after about 30 minutes of talking they agreed. They didn't have one like mine in stock but it is coming in 4 to 5 days so we will see.
I hated to force the issue but apps crashing and iOS7 rebooting every day just didn't seem right.
OTHER than that I LOVE my Air. I use it all the time at the office and I read books on it in the evening so the lightness is awesome!
Sent from my iPad using iMore Forums