1. Blankford13's Avatar
    My mother's iPad randomly disabled itself early this morning, and everytime she puts in her correct password, it says that it's wrong. First I tried restarting the device, which didn't help at all. Then I tried using Find my iPhone to wipe the device, but it said that the device wasn't connected to the internet. Lastly, I've tried hooking it up to her PC and using iTunes to try and wipe it, but it asked for her iPad password. She hasn't changed her password recently, just in case you'd ask. Please, does someone have another idea of how we can access her iPad?! Thanks ahead of time for any suggestions.
    10-23-2015 03:25 PM
  2. bobsgolf's Avatar
    Why don't you use ask your mum to use the forgot password option as your starting point
    10-23-2015 03:30 PM
  3. Ledsteplin's Avatar
    She may have forgotten one character, or have two mixed up. It happens. I do it occasionally. She will need to reset the password. This time make sure she writes it down and put away for safe keeping.
    10-23-2015 03:39 PM
  4. SquireSCA's Avatar
    WIpe it and start over and use the finger print reader this time? Can't lose your thumb as easily as misplace a password... hehe
    10-27-2015 10:17 AM

Similar Threads

  1. Replies: 2
    Last Post: 10-25-2015, 11:45 PM
  2. Why can't I go into my email?
    By iMore Question in forum General Apple News & Discussion
    Replies: 5
    Last Post: 10-25-2015, 11:38 PM
  3. Does texting work better on the iPhone?
    By iMore Question in forum iPhone 6s
    Replies: 5
    Last Post: 10-25-2015, 09:52 PM
  4. I can't see my e mails on my I pad
    By iMore Question in forum Ask a Question
    Replies: 2
    Last Post: 10-23-2015, 06:37 PM
  5. How do I stop my camera from storing duplicate photos?
    By iMore Question in forum General Apple News & Discussion
    Replies: 1
    Last Post: 10-23-2015, 03:57 PM
LINK TO POST COPIED TO CLIPBOARD