1. tattooed4515's Avatar
    I just bought an hp envy 5660 printer. My iPad recognizes the printer but when trying to print it says it's out of paper when it's not. I have tried resetting the iPad, the AirPort Extreme router, and the printer, along with the net work settings on the printer. Any ideas?
    08-08-2015 01:58 PM
  2. Bigeric23's Avatar
    Are you using an HP iPad app?
    08-08-2015 02:27 PM
  3. tattooed4515's Avatar
    No, just trying to use AirPrint from the pages app
    08-08-2015 02:34 PM
  4. Just_Me_D's Avatar
    Do you have an iPhone to test the printer with? Did you remove all of the tape that normally accompanies new printers?
    08-08-2015 02:42 PM
  5. tattooed4515's Avatar
    Yes. The printer prints wirelessly from my MacBook. Same issue on my iPad Air 2, my iPhone 6+, and my finances iPad Air.
    08-08-2015 02:44 PM
  6. Just_Me_D's Avatar
    Yes. The printer prints wirelessly from my MacBook. Same issue on my iPad Air 2, my iPhone 6+, and my finances iPad Air.
    I really don't know what to tell you at this point. I sent a test document to my AirPrint printer (Epson Stylus NX430) and it just printed the document without a problem. Is it possible for you to swap it out at the store you bought it from just in case the one you have is defective?
    08-08-2015 04:05 PM
  7. tattooed4515's Avatar
    I thought I replied to this, must not of went through I actually got it working. It still says the printer is out of paper on the iPad, but it prints. Thanks for the help guys. I couldn't find anything online about it, other than a few people saying they have had the issue, and what worked for them didn't work for me. I contacted hp support and idk what it is they did, but it works now so that's all that matters.
    Last edited by tattooed4515; 08-08-2015 at 06:23 PM.
    Just_Me_D likes this.
    08-08-2015 05:16 PM
  8. Just_Me_D's Avatar
    I thought I replied to this, must not of went through I actually got it working. It still says the printer is out of paper on the iPad, but it prints. Thanks for the help guys. I couldn't find anything online about it, other than a few people saying they have had the issue, and what worked for them didn't work for me. I contacted up support and idk what it is they did, but it works now so that's all that matters.
    Okay great, and thank you for the update...
    08-08-2015 05:42 PM

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