My iPad is restarting on its own ?

[Closingracer]

I've noticed where it asks me to put in my password to buy apps even though I have it set to use Touch ID to buy apps. It allows me to use Touch ID to sign into my iPad but asks me to put a password in for app purchases sometimes. Is my iPad restarting or some glitch or something ?

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[kch50428]

Happens to me too on occasion with my iPhone6... glitches happen once in a while.

 

[G1ggs]

So we don't want to fix it?

 

[Just_Me_D]

I've noticed where it asks me to put in my password to buy apps even though I have it set to use Touch ID to buy apps. It allows me to use Touch ID to sign into my iPad but asks me to put a password in for app purchases sometimes. Is my iPad restarting or some glitch or something ?

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Whenever you "restart" your device, you are prompted to enter your passcode even if you have TouchID enabled. It's a security feature.

 

[SprSynJn]

I think he is aware of that. His concern seems to be why is it asking for his password when he is not restarting the phone himself.

 

[Closingracer]

Whenever you "restart" your device, you are prompted to enter your passcode even if you have TouchID enabled. It's a security feature.

I know that but I never reset my iPad and it asks to input my password


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[Just_Me_D]

From Apple in regard to purchases:

If Touch ID doesn't recognize your finger, you'll be asked to try again. After five failed attempts, you'll be given the option to enter your Apple ID password. You'll also have to enter your Apple ID password after you restart your device, or enroll or delete fingers.
You can't use Touch ID for purchases if Require Password in Settings > General > Restrictions is set to Immediately.

Source: https://support.apple.com/en-gb/HT201371

Having said that, the last sentence is incorrect in my experience.

 

[Closingracer]

From Apple in regard to purchases:

If Touch ID doesn't recognize your finger, you'll be asked to try again. After five failed attempts, you'll be given the option to enter your Apple ID password. You'll also have to enter your Apple ID password after you restart your device, or enroll or delete fingers.
You can't use Touch ID for purchases if Require Password in Settings > General > Restrictions is set to Immediately.

Source: https://support.apple.com/en-gb/HT201371

Having said that, the last sentence is incorrect in my experience.

I know that but there is times when I try to buy an app and it says my iPad has restarted and requires a password. I haven't restarted my iPad at all when it has asked me to input the password.



Perhaps it's what the other person said where if I don't buy an app for 48 hours it asks me that but I can't remember the last time I had to input my password for app purchase on my iPhone since the I bought the phone a month ago almost.


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