1. iamjose's Avatar
    I bought my iPad a couple of months ago at Best Buy (open item). Check out the two pictures below. I didn't notice this before but I was wondering what the heck this is. When the screen is clean (on or off), you cannot see it at all but when I was cleaning it (using the mouth-fog & tissue method) you can see this rectangle-looking smudge on it, as if a label was placed on it or something. I was thinking of cleaning it with some Windex or something but I didn't want to mess up the screen. Any ideas?

    It doesnt bother me that much other than knowing it's there, but I would like to know what it is, if and how I can remove it, and if it will have any long term affect on my screen.

    Attachment 15464

    Attachment 15465


    Sent from my iPhone using Tapatalk
    05-02-2012 01:30 AM
  2. Garz's Avatar
    That is weird. I have no idea what would cause that.
    05-02-2012 02:50 AM
  3. Peligro911's Avatar
    U can use windex just spray on a towel .. Also try some goo gone sticker removal .. And if that don't do it take it to apple if they can't remove it they will replace it


    Sent Into Orbit from my iPhone 4S using Tapatalk
    05-02-2012 02:52 AM
  4. iamjose's Avatar
    Yeah. I'm not so sure if it is/was a label. It's not sticky to the touch.


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    05-02-2012 03:22 AM
  5. cardfan's Avatar
    I wouldn't use windex. Use that iKlear from amazon or wherever along with a microfiber cloth. Still, it may be easier to just go swap it out.
    05-02-2012 08:38 AM
  6. EmceeGeek's Avatar
    If Apple won't replace it, take it back to Best Buy. Looks like something they put on it or the person who purchased it first.
    Last edited by EmceeGeek; 05-02-2012 at 09:08 AM.
    05-02-2012 09:05 AM
  7. BlackBerry Guy's Avatar
    Could it be the oleophobic rubbed off on that spot?
    05-02-2012 09:21 AM
  8. iamjose's Avatar
    Could it be the oleophobic rubbed off on that spot?
    I'm not exactly sure what that is but sounds gross.


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    05-02-2012 09:39 PM
  9. sherlock's Avatar
    I'm not exactly sure what that is but sounds gross.


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    Oleo - oil, phobic - lacks affinity


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    05-02-2012 09:54 PM
  10. BlackBerry Guy's Avatar
    I'm not exactly sure what that is but sounds gross.


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    LOL. It's the oil resistant coating Apple puts on the screen that's suppose to reduce fingerprints.
    05-02-2012 10:31 PM
  11. Peligro911's Avatar
    LOL. It's the oil resistant coating Apple puts on the screen that's suppose to reduce fingerprints.
    That could be it maybe someone uses a chemical to clean it like a bestbuy emp with glass cleaner ? I got my iPad 1 at best buy as open item display model .. Came with games and apps untill I restored it lol that is a test... imagine how many people touched it lol never had a issue thou still works perfect although I have upgraded since then ..

    When my kids used my iPad I used baby wipes to clean it lol .. I would just take it in and see what they say


    Sent Into Orbit from my iPhone 4S using Tapatalk
    05-02-2012 11:20 PM
  12. iamjose's Avatar
    Update: Took the iPad in to the Apple store. They also supposed some of the oleophobic rubbed off. Quick exchange. Love iCloud. Love Apple!
    hunoosh likes this.
    05-06-2012 03:45 PM
  13. Peligro911's Avatar
    Good to hear I have had diff issues but apple always took care of it


    Sent Into Orbit from my iPhone 4S using Tapatalk
    05-06-2012 06:35 PM
  14. sherlock's Avatar
    Good deal. Nice to know they made it right. I've never had the need to use an Apple store in that sense but it's always good to hear testimonials from people that do. Reassuring for me to that if I have an issue they stand behind the product...


    Sent from my iPad2 using Tapatalk
    05-07-2012 12:29 AM
  15. EmceeGeek's Avatar
    thats what they're there for.
    05-07-2012 10:58 AM
  16. sherlock's Avatar
    thats what they're there for.
    True, but you never really know...
    05-07-2012 03:27 PM
  17. Ghazal Kaif's Avatar
    This cannot happen to new one... is it refurbished item?
    05-14-2012 06:58 AM
  18. iamjose's Avatar
    This cannot happen to new one... is it refurbished item?
    This was purchase from a Best Buy as an open item... relatively "new", I suppose.
    06-14-2012 06:32 PM
  19. HappyPelican's Avatar
    Glad to hear everything worked out My original iPad (which has been passed down to my 6 year old) has the same thing on the screen. It's not affecting performance so I'm going with the whole "if it ani't broke, don't fixit" school of thought
    06-19-2012 12:44 AM
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