1. Sara Caves's Avatar
    Can anyone help me...

    I have had my iPad 2 more less than a year and never really understood iMessage till tonight... I have tried to set it up but it wont let me... I go into messages, the first think it asks me for is my log in details for apple, so i log in...it then comes up with a pop up asking for me to put in my password, so I do and hit ok... it takes me to a new page where it askes me to put in my email address and hit next... i do at this point it says "unable to verify email because it is already in use"

    Please can any one help me with this?

    11-26-2012 04:07 PM
  2. nat750's Avatar
    Just try adding another email such as your iCloud or any other secondary email you might have. Maybe you share that email with somebody with another Apple ID.
    11-26-2012 04:13 PM
  3. Just_Me_D's Avatar
    When it asks for your email address, enter your Apple ID. Also, login to Manage Your Apple IDand verify your information.
    11-26-2012 04:16 PM
  4. Sara Caves's Avatar
    Thank you very much, added a different email and it has worked! Any idea why my original didn't work? I have no recollection of it being used anywhere else!
    11-26-2012 04:27 PM

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