[dajark]

My iPad 2 recently developed a glowing white spot a little larger than a pixel. I have the apple care program as i am over the one year manufacture warranty. Will they exchange this or is it considered a tolerance for apple? Thank you.


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[Garz]

If its a defect, they will exchange it.

[Calebswag7]

Defects they will always exchange. That's why you love them

[dajark]

That's what I'm hoping. It will be my first experience with apple service. I've read mixed reviews on how they handle issues with screens. A dead 3 pixel tolerance on iPads is required for an exchange. I'm just not sure if this falls in the dead pixel category. I'll keep my fingers crossed.


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[pkcable]

We are rooting for you!

[shutterrelease]

Good luck!


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[Peligro911]

If it does not look right they will exchange it


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[dajark]

Impressed with apple service. They exchanged it no questions or hassles. All my extended warranties are transferred to my replacement iPad too! Amazing company standing behind their products will keep me around for a very long time!


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[Garz]

Impressed with apple service. They exchanged it no questions or hassles. All my extended warranties are transferred to my replacement iPad too! Amazing company standing behind their products will keep me around for a very long time!


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That's why they are Apple

[pkcable]

Awesome! So glad to hear you got a new device!