1. dajark's Avatar
    My iPad 2 recently developed a glowing white spot a little larger than a pixel. I have the apple care program as i am over the one year manufacture warranty. Will they exchange this or is it considered a tolerance for apple? Thank you.


    Sent from my iPad using Tapatalk
    05-28-2012 11:25 PM
  2. Garz's Avatar
    If its a defect, they will exchange it.
    05-29-2012 01:09 AM
  3. Calebswag7's Avatar
    Defects they will always exchange. That's why you love them
    05-29-2012 01:18 AM
  4. dajark's Avatar
    That's what I'm hoping. It will be my first experience with apple service. I've read mixed reviews on how they handle issues with screens. A dead 3 pixel tolerance on iPads is required for an exchange. I'm just not sure if this falls in the dead pixel category. I'll keep my fingers crossed.


    Sent from my iPad using Tapatalk
    05-29-2012 03:39 AM
  5. pkcable's Avatar
    We are rooting for you!
    05-29-2012 08:54 AM
  6. shutterrelease's Avatar
    Good luck!


    Sent from my iPhone using Tapatalk
    05-31-2012 02:56 PM
  7. Peligro911's Avatar
    If it does not look right they will exchange it


    Sent Into Orbit from my iPhone 4S using Tapatalk
    05-31-2012 03:21 PM
  8. dajark's Avatar
    Impressed with apple service. They exchanged it no questions or hassles. All my extended warranties are transferred to my replacement iPad too! Amazing company standing behind their products will keep me around for a very long time!


    Sent from my iPad using Tapatalk
    Garz and pkcable like this.
    06-09-2012 12:39 AM
  9. Garz's Avatar
    Impressed with apple service. They exchanged it no questions or hassles. All my extended warranties are transferred to my replacement iPad too! Amazing company standing behind their products will keep me around for a very long time!


    Sent from my iPad using Tapatalk
    That's why they are Apple
    06-09-2012 12:44 AM
  10. pkcable's Avatar
    Awesome! So glad to hear you got a new device!
    06-10-2012 12:23 PM
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