I had to wait for almost 3 weeks to get my iPad 2. Unfortunately when I did I got one with a defective display. I called Apple and of course they were very good about replacing it. Problem is they don't have any iPad 2's to send me so I have to wait until they do.
This is horrible customer service. You purchase a product from Apple (and I have a ton of Apple products in my home), and now have to wait until who knows when to get a replacement.
Not my fault the product is defective. But I'm the victim that has to wait until they have enough in stock to replace mine. Doesn't sound like a very good customer service policy to me. I'm getting angrier and angrier with Apple every day.
Who ever heard of a company selling a defective product and then telling you to wait until they have enough in stock to replace yours. I'm wondering if I have to wait until everyone on planet earth gets theirs and then they will take care of the defective ones.
BAD POLICY APPLE...YOU might be my last Apple purchase.
This is horrible customer service. You purchase a product from Apple (and I have a ton of Apple products in my home), and now have to wait until who knows when to get a replacement.
Not my fault the product is defective. But I'm the victim that has to wait until they have enough in stock to replace mine. Doesn't sound like a very good customer service policy to me. I'm getting angrier and angrier with Apple every day.
Who ever heard of a company selling a defective product and then telling you to wait until they have enough in stock to replace yours. I'm wondering if I have to wait until everyone on planet earth gets theirs and then they will take care of the defective ones.
BAD POLICY APPLE...YOU might be my last Apple purchase.