1. LP Slade's Avatar
    I’ve updated both my iPhone 11 and my HomePod to iOS 14.1 and I have no intercom option anywhere. I ask Siri on my phone to send an announcement and it says that intercom only works from one HomePod to another. I ask my HomePod to send and it says “go ahead” and I say something and it says that “intercom is not turned on for my home”. I open the Home app and there’s no trace of intercom anywhere. I don’t have the option to turn it on or off.

    Am I alone in this? I don’t have any betas running on anything.

    14.1 and HomePod (intercom?!)-img_2174.jpg
    10-20-2020 02:28 PM
  2. Tartarus's Avatar
    I’ve updated both my iPhone 11 and my HomePod to iOS 14.1 and I have no intercom option anywhere. I ask Siri on my phone to send an announcement and it says that intercom only works from one HomePod to another. I ask my HomePod to send and it says “go ahead” and I say something and it says that “intercom is not turned on for my home”. I open the Home app and there’s no trace of intercom anywhere. I don’t have the option to turn it on or off.

    Am I alone in this? I don’t have any betas running on anything.

    Click image for larger version. 

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    Seems like that option will only be visible if there are more than one HomePods in your home.
    wpn00b likes this.
    10-20-2020 03:00 PM
  3. LP Slade's Avatar
    Seems like that option will only be visible if there are more than one HomePods in your home.
    Ugh I really hope not. You’re supposed to be able to send announcements from CarPlay, too. If it’s only in multi-HomePod homes ... frustrating ...
    wpn00b likes this.
    10-20-2020 03:08 PM
  4. Annie_M's Avatar
    Have you looked in the Home App? I found some instructions on this site:

    https://appleinsider.com/articles/20...ch-and-homepod
    10-20-2020 03:25 PM
  5. LP Slade's Avatar
    Have you looked in the Home App? I found some instructions on this site:

    https://appleinsider.com/articles/20...ch-and-homepod
    Yes and there’s nothing there. I also used those instructions before.
    10-20-2020 04:02 PM
  6. Annie_M's Avatar
    Yes and there’s nothing there. I also used those instructions before.
    Oh, shoot! That's definitely aggravating...
    10-20-2020 04:23 PM
  7. wpn00b's Avatar
    It’s exactly like this for me as well. My Apple Watch, iPhone and HomePod are all up to date. I attempted to intercom from Watch and iPhone to HomePod and Siri replies “To do that, you’ll need to update the software for your iPhone/Watch” depending on which device I made the request from.

    If you visit Apple.com/HomePod and review the feature Intercom is listed with a 2 next to it. Scroll down to the footnote (I don’t know if ‘footnote’ is the proper name for this but I think you all know what I mean) and 2 reads: “Requires two or more HomePod speakers.” ☹️
    10-26-2020 06:14 PM
  8. Annie_M's Avatar
    iMore just posted this article about how to use the Intercom. It's got good information so if you're still struggling, you might want to check out this article: https://www.imore.com/how-to-use-int...472.1602269990
    11-09-2020 03:07 PM

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