10-25-2019 06:58 AM
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  1. Dwood1970's Avatar
    Dwood1970
    Hey I’m having a problem with calls being dropped every couple minutes. Is anyone one else having this issue? Using a Xs and it has been with AirPods and CarPlay.

    Over tried with WiFi assist turned on and turned off.

    Help, this is driving me nuts!!!!!
    10-10-2019 12:33 PM
  2. Rodney Willis's Avatar
    Rodney Willis
    Originally Posted by Dwood1970
    Hey I’m having a problem with calls being dropped every couple minutes. Is anyone one else having this issue? Using a Xs and it has been with AirPods and CarPlay.

    Over tried with WiFi assist turned on and turned off.

    Help, this is driving me nuts!!!!!
    Yes when I updated my phone it was dropping calls left and right. I had to reset Network settings then it stopped
    Dwood1970 likes this.
    10-10-2019 12:53 PM
  3. frankras's Avatar
    frankras
    Nope, call works fine.

    8 plus with 13.1.2

    Frank
    10-10-2019 12:56 PM
  4. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Originally Posted by frankras
    Nope, call works fine.

    8 plus with 13.1.2

    Frank
    Exactly my scenario!
    10-10-2019 01:15 PM
  5. Dwood1970's Avatar
    Dwood1970
    Originally Posted by Rodney Willis
    Yes when I updated my phone it was dropping calls left and right. I had to reset Network settings then it stopped
    I’m gonna try this. Thanks
    Annie_M likes this.
    10-10-2019 01:53 PM
  7. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Originally Posted by Dwood1970
    I’m gonna try this. Thanks
    Let us know how that works for you!
    10-10-2019 03:12 PM
  8. Dwood1970's Avatar
    Dwood1970
    Originally Posted by Annie_8plus
    Let us know how that works for you!
    It didn’t work for me.
    10-10-2019 03:13 PM
  9. eyecrispy's Avatar
    eyecrispy
    I drop calls all the time bc WiFi calling won’t engage when I’m in low signal areas (like my house). It’s been so frustrating.
    10-11-2019 03:40 PM
  10. pr1nce's Avatar
    pr1nce
    Ambassador
    Moderator
    No problem on my XR
    10-11-2019 10:41 PM
  11. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by Dwood1970
    Hey I’m having a problem with calls being dropped every couple minutes. Is anyone one else having this issue? Using a Xs and it has been with AirPods and CarPlay.

    Over tried with WiFi assist turned on and turned off.

    Help, this is driving me nuts!!!!!
    Is this occurring in a specific area or all of the time, regardless of location? If the latter, you might want to consider making a Genius Bar appointment with the nearest Apple Store.

    Alternatively, you can try reinstalling a fresh copy of the latest iOS version and then set it up as new instead of from a backup.
    Annie_M likes this.
    10-12-2019 07:40 AM
  12. Dwood1970's Avatar
    Dwood1970
    Originally Posted by Just_Me_D
    Is this occurring in a specific area or all of the time, regardless of location? If the latter, you might want to consider making a Genius Bar appointment with the nearest Apple Store.

    Alternatively, you can try reinstalling a fresh copy of the latest iOS version and then set it up as new instead of from a backup.
    It’s happening all the time. I just move to the 13.2 beta last night to see if that would help. If not then I’ll be going back to Apple.
    Just_Me_D likes this.
    10-12-2019 08:16 AM
  13. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
    Moderator
    Originally Posted by Dwood1970
    It’s happening all the time. I just move to the 13.2 beta last night to see if that would help. If not then I’ll be going back to Apple.
    I can’t imagine how frustrating this is for you and everybody else that’s experiencing it. Please keep us posted on how things go.
    10-12-2019 08:35 AM
  14. Dwood1970's Avatar
    Dwood1970
    Originally Posted by Annie_8plus
    I can’t imagine how frustrating this is for you and everybody else that’s experiencing it. Please keep us posted on how things go.
    I will Annie, it’s almost laughable at this point
    10-12-2019 08:40 AM
  15. Dwood1970's Avatar
    Dwood1970
    All, I moved to the 13.2 beta and placed a call for about 15 minutes and it didn’t drop once. I know that’s a small sample but hopefully it’s a good sign because on 13.1.2 if I had a 15 minute call it would’ve dropped 5 times.
    10-14-2019 08:54 AM
  16. Spencerdl's Avatar
    Spencerdl
    This happened before (iOS 10...I think). Just call your carrier and have them do a network reset on their end or get a new SIM card. It was fixed on my iPhone back then.
    10-14-2019 09:06 AM
  17. tekjunkie28's Avatar
    tekjunkie28
    I had this issue on my pro max the day I got it. I think it was fixed for me in 13.1.3. I’m eager to see how 13.2 does also. I know it includes new modem firmware.
    10-25-2019 06:58 AM
« Different keyboard on iPhone 11 | Has anyone found anything at all that is useful in iOS 13.1 ? »

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