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  1. doogald's Avatar
    iOS 13.2.3 is out with the following change listed:


    • Resolves issues that may prevent Mail from fetching new messages, and fail to include and quote original message content in Exchange accounts


    I'd be interested to know if this fixes things for everyone. (I haven't had these issues myself, but I use the Outlook app most of the time for mail,)
    11-18-2019 12:29 PM
  2. glj104's Avatar
    I am on beta 13.3 and issues are not fixed.
    11-18-2019 12:32 PM
  3. Chuck_IV's Avatar
    iOS 13.2.3 is out with the following change listed:


    • Resolves issues that may prevent Mail from fetching new messages, and fail to include and quote original message content in Exchange accounts


    I'd be interested to know if this fixes things for everyone. (I haven't had these issues myself, but I use the Outlook app most of the time for mail,)
    You would think if it were fixed in 13.2.3, we’d have already seen a fix for it in 13.3. As mentioned, it is not fixed in 12.3
    11-18-2019 12:41 PM
  4. doogald's Avatar
    I am on beta 13.3 and issues are not fixed.

    You would think if it were fixed in 13.2.3, we’d have already seen a fix for it in 13.3. As mentioned, it is not fixed in 12.3
    Right, that's not always the case. I seem to recall a time in the iOS 12 update cycle when a minor point update fixed a problem that was still in the beta for the next release, and it was the beta that came out that week that fixed the problem on the beta. (Maybe it was 12.1.4 that fixed the nasty surprise" FaceTime issue that wasn't fixed in the already released 12.2 beta?)
    glj104 likes this.
    11-18-2019 12:49 PM
  5. Chuck_IV's Avatar
    I’ll wait for someone who experiences the issue, report they are sure it is fixed before I will think of rolling back.

    I went to 13.3 in hopes of this being fixed. Hopefully we will see another beta release soon, with these changes, if they really aren’t in 13.3.
    11-18-2019 02:13 PM
  6. glj104's Avatar
    I rolled back from 13.3 beta to 13.2.3 to see if it fixed the issue. I have seen some improvement since yesterday when I did the downgrade. I will need another day or two to give a full report.

    Update for this morning. I have seen enough to see that it still has some, if not all of the same issues. Mail not showing up, not being notified. I have to go into the mail app and pull to refresh to get mail to appear. This is happening some of the time, not all of the time. But what is the point if you can't trust that mail is being pushed to your device without a manual refresh.
    Last edited by glj104; 11-19-2019 at 09:29 AM.
    11-19-2019 08:44 AM
  7. Chuck_IV's Avatar
    That “some time but not all the time” is what’s frustrating.

    For me, there are times it works like it used to. I get a notification and go into the app and the email is there waiting for me.

    Then there are times where I get a notification and open the app and nothing. No new email in the list and you can see at the bottom it is a checking and it may OR MAY NOT appear and the only way to get it to appear is to use the unread filter. When I turn that on I can see the new email. Once I turn that back off again, the new email will then be in the list.

    I just don’t know how Apple cannot see these issues and not have addressed it already. It is a mess compared to iOS 12.
    Last edited by Chuck_IV; 11-19-2019 at 10:15 AM.
    glj104 likes this.
    11-19-2019 09:55 AM
  8. zulu1128's Avatar
    Agreed. Probably the most frustrating thing is the complete randomness of when the behaviors occur.
    glj104 likes this.
    11-19-2019 10:13 AM
  9. glj104's Avatar
    I installed an app called Edison Mail. It works like the native app should. That is dumbfounding to me. I guess that is why apple will always be considered a hardware company.
    11-19-2019 11:32 AM
  10. Al Paca's Avatar
    2 Yahoo, 2 Gmail, 2 Personal Outlook in the Native Mail App.

    Yahoo and Gmail on Fetch every 15 minutes.

    Outlook App installed running my work email.

    No email issues at all. Had some through Beta leading up to iOS 13 release but none since off Beta
    11-19-2019 11:45 AM
  11. glj104's Avatar
    I think this is an icloud email issue
    11-19-2019 11:46 AM
  12. Chuck_IV's Avatar
    I installed an app called Edison Mail. It works like the native app should. That is dumbfounding to me. I guess that is why apple will always be considered a hardware company.
    The problem with these 3rd party apps is they really don’t take the Apple Watch seriously and their complications on the Apple Watch aren’t as good as the native mail app.
    11-19-2019 12:39 PM
  13. doogald's Avatar
    The problem with these 3rd party apps is they really don’t take the Apple Watch seriously and their complications on the Apple Watch aren’t as good as the native mail app.
    I don't use the native app or its complication on the watch, but have you tried Outlook as a mail app? It's decent on the watch IMO, though not sure what you'd need on the complication.
    11-19-2019 01:05 PM
  14. Chuck_IV's Avatar
    I don't use the native app or its complication on the watch, but have you tried Outlook as a mail app? It's decent on the watch IMO, though not sure what you'd need on the complication.
    The easiest way to see the difference between any 3rd party mail app and the Apple mail app is when you receive a notification on the iPhone. Press your finger on the notification and let it open a window to see the email. Most 3rd party apps will only display a small portion, in pure plain text of the email, while the Apple mail will display the full email exactly how it looks in the app, with all its graphics.

    This holds true on the Apple Watch too. 3rd party app notifications only show a small portion of text while the Apple mail notification will display the entire email, graphics included, when opened.

    Being able to see all this info via the notification itself, saves me from having to go into the app itself many times, to be able to know more about the email.
    Just_Me_D and glj104 like this.
    11-19-2019 01:24 PM
  15. Chuck_IV's Avatar
    Well the latest beta(3) did nothing to address the mail app issues.

    Not sure why they continue to ignore the issues.
    11-21-2019 11:55 AM
  16. zulu1128's Avatar
    Agreed...equal parts weird and disappointing.
    11-21-2019 01:44 PM
  17. love4speechless's Avatar
    I’m STILL having the sent items twice bug -_-
    11-22-2019 03:43 AM
  18. imwjl's Avatar
    I'm not convinced we have a wide-spread problem at this point. A lot of our 750 employees have iPhones. I get mail complaints in a hurry because the phone is their first has become place for scheduling and HR issues. Our delivery and order picking associates are all with iPads and iPhones using Microsoft cloud. Problems = 0. My wife's complaints (G Suite and our independent hosting firm family email) disappeared. She only uses native email client.
    Lee_Bo likes this.
    11-27-2019 07:57 AM
  19. Chuck_IV's Avatar
    I’ve just switched from an XS max to an 11 pro max and initially checked the mail app before restoring from backup(before and after loading 13.3) and I was still seeing the same issues.

    Sometimes slow to load new emails I to list
    Once is a while a new email would only show if I used the unread filter(after turning it off) it would appear in the list).
    I am NOT seen the double sent issue.
    12-02-2019 07:40 AM
  20. Chuck_IV's Avatar
    FYI, beta 4 did NOT fix the mail app issues I’m having.
    12-06-2019 08:02 AM
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