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10-17-2019 09:53 AM
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  1. Honey Beagle's Avatar
    Honey Beagle
    Since updating to 13.1.2nthe highest percent charge on iPad 12.9 is 95 percent. Anyone else getting this as well?
    10-07-2019 12:09 PM
  2. JandN2639's Avatar
    JandN2639
    I have read several times that keeping electronics (especially phones and tablets) at 100% charged can damage them. Maybe that's why?
    10-07-2019 01:05 PM
  3. doogald's Avatar
    doogald
    Trusted Member
    On my iPad mini 4 - no, not seeing that.
    10-07-2019 02:33 PM
  4. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
    Trusted Member
    Q&A Team
    I know it's not the same hardware, but on my iPad Pro 9.7" I see 100%.
    10-07-2019 02:59 PM
  5. Spencerdl's Avatar
    Spencerdl
    Originally Posted by Lee_Bo
    I know it's not the same hardware, but on my iPad Pro 9.7" I see 100%.
    Same here.
    10-07-2019 03:08 PM
  7. Honey Beagle's Avatar
    Honey Beagle
    Originally Posted by JandN2639
    I have read several times that keeping electronics (especially phones and tablets) at 100% charged can damage them. Maybe that's why?
    You know what. I like your reply. Makes sense. Much appreciated.
    Annie_M and JandN2639 like this.
    10-07-2019 03:14 PM
  8. Annie_M's Avatar
    Annie_M
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    You might want to consider checking in your settings to see if "Optimized Battery Charging" is toggled on. For anyone who needs to check this, go to Settings>Battery>Battery Health>Optimized Battery Charging. If the toggle is white, tap it to turn it on. When it's on, the toggle should be green.
    Spencerdl and wenrob like this.
    10-07-2019 03:56 PM
  9. Honey Beagle's Avatar
    Honey Beagle
    Originally Posted by Annie_8plus
    You might want to consider checking in your settings to see if "Optimized Battery Charging" is toggled on. For anyone who needs to check this, go to Settings>Battery>Battery Health>Optimized Battery Charging. If the toggle is white, tap it to turn it on. When it's on, the toggle should be green.
    I do not see that setting. Here is what I see.

    10-07-2019 04:02 PM
  10. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
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    Did you tap on Battery Health?
    10-07-2019 04:09 PM
  11. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
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    10-07-2019 04:11 PM
  12. Honey Beagle's Avatar
    Honey Beagle
    Originally Posted by Annie_8plus
    [IMG=576x1024]https://uploads.tapatalk-cdn.com/20191007/f17a595a199d8c790fb80fd48e589b3c.jpg[/url][IMG=576x1024]https://uploads.tapatalk-cdn.com/20191007/0fd1cdb1a0a93d84148b223fb27310d9.jpg[/url]
    When I choose battery health nothing happens.
    10-07-2019 04:28 PM
  13. dmoskaluk's Avatar
    dmoskaluk
    Are you referring to iPhone or iPad - my mini4 iPad does not show Battery Health, but it never has...
    Annie_M likes this.
    10-07-2019 05:21 PM
  14. Lee_Bo's Avatar
    Lee_Bo
    Network Moderator
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    I think optimized charging is hardware related. My 9.7 IPP doesn’t have it either. I know the 7 Plus had it but unsure of earlier devices.
    dmoskaluk and Annie_M like this.
    10-07-2019 05:22 PM
  15. Phill_UK's Avatar
    Phill_UK
    Optimised Charging and Battery Health are iPhone only features. The OP is using an iPad and they are not present on those.
    Annie_M likes this.
    10-07-2019 05:58 PM
  16. Honey Beagle's Avatar
    Honey Beagle
    Originally Posted by Phill_UK
    Optimised Charging and Battery Health are iPhone only features. The OP is using an iPad and they are not present on those.
    You are so right. I am referring to iPad Pro. So the one reply would make sense about nit charging to 100%.
    Annie_M likes this.
    10-07-2019 09:10 PM
  17. Ledsteplin's Avatar
    Ledsteplin
    Q&A Team
    Ambassador
    Originally Posted by Lee_Bo
    I think optimized charging is hardware related. My 9.7 IPP doesn’t have it either. I know the 7 Plus had it but unsure of earlier devices.
    My 6s Plus has it.
    10-07-2019 09:29 PM
  18. Annie_M's Avatar
    Annie_M
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    Originally Posted by Phill_UK
    Optimised Charging and Battery Health are iPhone only features. The OP is using an iPad and they are not present on those.
    Thanks for clarifying!
    10-07-2019 09:34 PM
  19. naddy6969's Avatar
    naddy6969
    Originally Posted by JandN2639
    I have read several times that keeping electronics (especially phones and tablets) at 100% charged can damage them. Maybe that's why?
    That really only applies to laptops, when they are run for weeks/months at a time while plugged in.

    Phones and tablets are used on battery all the time. Charged to 100% then used all day long is not an issue. It is 100% for a couple hours at best.
    10-07-2019 09:54 PM
  20. JandN2639's Avatar
    JandN2639
    Not quite. Check this out. https://www.pcmag.com/news/357987/ch...myths-debunked
    10-07-2019 09:57 PM
  21. Honey Beagle's Avatar
    Honey Beagle
    Originally Posted by JandN2639
    Not quite. Check this out. https://www.pcmag.com/news/357987/ch...myths-debunked
    Then I will charge my other iPad to see if that hits 100%. If not then the charger/or cable would be the problem.

    Good information on that web page.
    JandN2639 and Annie_M like this.
    10-07-2019 11:17 PM
  22. Annie_M's Avatar
    Annie_M
    Trusted Member
    Q&A Team
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    Originally Posted by Honey Beagle
    Then I will charge my other iPad to see if that hits 100%. If not then the charger/or cable would be the problem.

    Good information on that web page.
    Let us know what you find out. Sometimes the cable or charger is the culprit!
    10-08-2019 10:44 AM
  23. dmoskaluk's Avatar
    dmoskaluk
    Never had issues other than space/size for iphone cubes or iPad blocks ( which is why I use Griffin dual USB 12W) but it must be climate - temperature related here in the tropics,- which kills Apple cables - they simply don't last. I use decent cabling ( Griffin cloth wrapped USB-Lightning, or USB-USB A for charge pads) at half the cost of Apple, but lasting much longer than  which deteriorate badly in less than a year.
    Last edited by dmoskaluk; 10-08-2019 at 01:53 PM.
    10-08-2019 11:13 AM
  24. Honey Beagle's Avatar
    Honey Beagle
    Originally Posted by Annie_8plus
    Let us know what you find out. Sometimes the cable or charger is the culprit!
    Well the other iPad the one with the older iOS version charged to 100%. The one that I originally wrote about charged to 98% this time.
    10-08-2019 08:29 PM
  25. Honey Beagle's Avatar
    Honey Beagle
    With the new update 13.1.3 the iPad charges to 100% again.
    Ledsteplin likes this.
    10-17-2019 09:53 AM
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