Hey guys,
Picked up 3 11 pro's last week and update our Xs's to 13.1 yesterday. All the users share location with each other and all settings are correct to share. Here is the weird thing.
All the 11 users can see each other's location through the normal route (by clicking on the info button in a text).
Users on the new 11 can not see the location of any Xs's users nor can Xs's users see the location of 11 users through the normal route (by clicking on the info button in a text).
All users can view each other if they open the Find My App. Is this a glitch or something with iOS 13? We like to go view locations by pressing the info button from a text but this function no longer works (as state above).
We have called Apple and unfortunately their recommendation was to update all phones to iOS 13.1 which we did and that didn't solve the problem. When everyone was on iOS 12 everything work flawlessly.
Picked up 3 11 pro's last week and update our Xs's to 13.1 yesterday. All the users share location with each other and all settings are correct to share. Here is the weird thing.
All the 11 users can see each other's location through the normal route (by clicking on the info button in a text).
Users on the new 11 can not see the location of any Xs's users nor can Xs's users see the location of 11 users through the normal route (by clicking on the info button in a text).
All users can view each other if they open the Find My App. Is this a glitch or something with iOS 13? We like to go view locations by pressing the info button from a text but this function no longer works (as state above).
We have called Apple and unfortunately their recommendation was to update all phones to iOS 13.1 which we did and that didn't solve the problem. When everyone was on iOS 12 everything work flawlessly.