1. dieselman412's Avatar
    Hello all the other day I got two different pop ups. Today I tried to download a app and asked me to go to my settings to update payment info. iOS 12.2 thank you in advanced!

    to update payment info.
    05-06-2019 05:00 PM
  2. mr_zmanan's Avatar
    Go to setting and select the first option then you will see all devices that connected on your Apple id

    Just_Me_D likes this.
    05-06-2019 05:06 PM
  3. Just_Me_D's Avatar
    Hello all the other day I got two different pop ups. Today I tried to download a app and asked me to go to my settings to update payment info. iOS 12.2 thank you in advanced!

    https://uploads.tapatalk-cdn.com/201...6ebb1cb0e2.jpghttps://uploads.tapatalk-cdn.com/201...004c1158d3.jpghttps://uploads.tapatalk-cdn.com/201...699691d2f9.jpgto update payment info.
    Do you have an Watch and iPad? Were they recently updated?
    05-06-2019 08:16 PM
  4. Ledsteplin's Avatar
    It probably wants you to reenter the security code on your payment method. Is "Jason's iPad" your device? I've been asked to verify my payment method a few times. It doesn't mean you've been hacked.
    05-07-2019 07:08 AM
  5. Lee_Bo's Avatar
    I can confirm the payment update message just wants you to confirm the security code on the back of the card you have on file to make purchases. I get that occasionally.

    As for the other messages, I also get those (a) after a system update and (b) anytime I make a change to my Apple ID. If the devices listed are yours, then that's normal and you have not been hacked.
    05-07-2019 07:43 AM
  6. Annie_M's Avatar
    @dieselman412 please let us know whether or not these are your devices. If they are, then as other's have already stated, this is normal and you haven't been hacked. If they are not your devices, then there's a problem. Please keep us posted.
    05-07-2019 07:52 AM
  7. dieselman412's Avatar
    I’m so sorry everyone I’ve had a family emergency since I made this post and I’m finally back. But to answer your questions, yes that is my Apple Watch and my iPad on my account. I don’t see any other devices that aren’t mine thankfully.
    Annie_M and nikkisharif like this.
    05-09-2019 12:19 PM

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