PLEASE HELP! Apple ID possibly hacked?..

[dieselman412]

Hello all the other day I got two different pop ups. Today I tried to download a app and asked me to go to my settings to update payment info. iOS 12.2 thank you in advanced!

to update payment info.

 

[mr_zmanan]

Go to setting and select the first option then you will see all devices that connected on your Apple id

 

[Just_Me_D]

Hello all the other day I got two different pop ups. Today I tried to download a app and asked me to go to my settings to update payment info. iOS 12.2 thank you in advanced!

//uploads.tapatalk-cdn.com/20190506/d6762816c548cee828abac6ebb1cb0e2.jpg//uploads.tapatalk-cdn.com/20190506/8770b9017b963b70cc4c5b004c1158d3.jpg//uploads.tapatalk-cdn.com/20190506/e1f56846fb3f57eb57924c699691d2f9.jpgto update payment info.

Do you have an Watch and iPad? Were they recently updated?

 

[Ledsteplin]

It probably wants you to reenter the security code on your payment method. Is "Jason's iPad" your device? I've been asked to verify my payment method a few times. It doesn't mean you've been hacked.

 

[Lee_Bo]

I can confirm the payment update message just wants you to confirm the security code on the back of the card you have on file to make purchases. I get that occasionally.

As for the other messages, I also get those (a) after a system update and (b) anytime I make a change to my Apple ID. If the devices listed are yours, then that's normal and you have not been hacked.

 

[Annie_M]

@dieselman412 please let us know whether or not these are your devices. If they are, then as other's have already stated, this is normal and you haven't been hacked. If they are not your devices, then there's a problem. Please keep us posted.

 

[dieselman412]

I’m so sorry everyone I’ve had a family emergency since I made this post and I’m finally back. But to answer your questions, yes that is my Apple Watch and my iPad on my account. I don’t see any other devices that aren’t mine thankfully.