08-08-2018 04:38 PM
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  1. blessed2bamommie's Avatar
    blessed2bamommie
    Should the previous owner do erase all settings or erase all content and settings? I got one before and it was still connected to the previous owners Apple ID. I went back to her but I’m trying to figure out how to keep that from happening again. It’s been a while and I don’t remember.
    08-08-2018 03:57 PM
  2. Tartarus's Avatar
    Tartarus
    Ambassador
    Originally Posted by blessed2bamommie
    Should the previous owner do erase all settings or erase all content and settings? I got one before and it was still connected to the previous owners Apple ID. I went back to her but I’m trying to figure out how to keep that from happening again. It’s been a while and I don’t remember.

    First off, that person needs to turn off Find iPhone in Settings > iCloud. Then log out of iCloud. And then you have to Erase All Contents and Settings.

    That way the device will no longer be connected to the previous owners Apple ID.

    I hope this helps.
    08-08-2018 04:13 PM
  3. blessed2bamommie's Avatar
    blessed2bamommie
    Right FmP!!! 🤦🏽*♀️ Ok! I’ll check before I leave her! Thanks!
    Tartarus likes this.
    08-08-2018 04:14 PM
  4. Just_Me_D's Avatar
    Just_Me_D
    Originally Posted by blessed2bamommie
    Right FmP!!! 🤦🏽*♀️ Ok! I’ll check before I leave her! Thanks!
    If possible, have the seller do the things mentioned by Tartarus in your presence.
    blessed2bamommie likes this.
    08-08-2018 04:35 PM
  5. blessed2bamommie's Avatar
    blessed2bamommie
    Well seems she just upgraded. I’m with VZW and she’s with ATT and so she can’t unlock and has to wait 14 days.
    08-08-2018 04:38 PM
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