1. Quis89's Avatar
    The other option is buy a new battery.
    Not to beat an old horse, but prior to Apple letting us know what was happening, the “new battery” option wasn’t known to make a difference. That’s what people are talking about. Now that’s another option. Previously, it wasn’t.

    Which brings us to why we are now in a better position than we previously were. We now have knowledge of our options.
    01-19-2018 02:18 PM
  2. ItnStln's Avatar
    Except that people were forced to get a new phone. They were never given the option from Apple Store employees to fix the battery. They either had to deal with a terribly slow phone or get a new one, and since that nobody wants to use a slow device, they were forced to get a new one.
    You’re right, I was forced to get another phone.
    01-19-2018 02:23 PM
  3. ItnStln's Avatar
    Can you be more specific?


    The phone was working fine before I updated the iOS. I did a factory reset and set it up as new and still had the issue. The fact that the phone was working perfectly fine before the update means it wasn’t the phone. Is that clear enough?
    01-19-2018 02:25 PM
  4. BreakingKayfabe's Avatar
    Except that people were forced to get a new phone. They were never given the option from Apple Store employees to fix the battery. They either had to deal with a terribly slow phone or get a new one, and since that nobody wants to use a slow device, they were forced to get a new one.
    We must have a different definition of "force". If you said that they compelled people to upgrade, I'd start agreeing. But "forced" is pretty strong.
    nikkisharif likes this.
    01-19-2018 02:26 PM
  5. ItnStln's Avatar
    I have a problem with “I was forced to get a new phone”. Don’t get me wrong. I understand what you’re saying, but ‘force’ is what I disagree with. Being led to believe a newer phone would solve the problem is not the same as being forced to buy a new phone.
    I was forced to get a new phone because the employees at the apple store told me it was the phone. They never indicated it could have been the battery otherwise I’d have gotten a new battery. At best they lied, at worse they forced me to get a new phone. They didn’t lead me “to believe a newer phone would solve the problem is not the same as being forced to buy a new “ as you state, they flat out told me that I “need to get a new phone.” Therefor being forced to get a new phone is accurate in this instance.
    01-19-2018 02:29 PM
  6. ItnStln's Avatar
    The other option is buy a new battery.
    @Quis89 said it better than I could. If apple communicated the fact that it could be the battery then I’d agree with you, but they didn’t. They chose to keep quiet and use that to sell more phones.
    Not to beat an old horse, but prior to Apple letting us know what was happening, the “new battery” option wasn’t known to make a difference. That’s what people are talking about. Now that’s another option. Previously, it wasn’t.

    Which brings us to why we are now in a better position than we previously were. We now have knowledge of our options.
    Well said sir! The fact that apple failed to communicate this means at best they were using unethical sales techniques to force consumers into a new phone.
    01-19-2018 02:32 PM
  7. BreakingKayfabe's Avatar
    I want everyone to remember who they've compelled to sleep with them in the past and think how much trouble they'd be in being compelled=forced, lol
    nikkisharif likes this.
    01-19-2018 02:37 PM
  8. ItnStln's Avatar
    What phone was that? I'm assuming it was before you made this thread on September 18, 2017 showing that you had full intention of upgrading to an 8 Plus or an X, regardless.

    https://forums.imore.com/iphone/3939...-iphone-x.html
    It was either my 6 Plus or 6S Plus that I had on one of my other lines. By your comment you make it seem like people can’t or don’t have more than one line! The post you mentioned referred to my primary line which I did upgrade to the X. The two situations are independent of each other and not related except for the fact that all of the lines are on my account.
    But so what if it happened on my primary line that doesn’t excuse apples unethical behavior of hiding the fact that they were throttling processors. The amount of people here who are too blind to that fact is laughable!
    01-19-2018 02:37 PM
  9. BreakingKayfabe's Avatar
    But so what if it happened on my primary line that doesn’t excuse apples unethical behavior of hiding the fact that they were throttling processors. The amount of people here who are too blind to that fact is laughable!
    I'm not questioning that. I agree with that to a degree. I'm just laughing at the use of the word "force". It's just a drama queen type word, in my opinion.
    nikkisharif likes this.
    01-19-2018 02:38 PM
  10. ItnStln's Avatar
    We must have a different definition of "force". If you said that they compelled people to upgrade, I'd start agreeing. But "forced" is pretty strong.
    @Retinella is correct and forced is accurate. When apple hid the throttling of processors on older phones from consumers and told them they need to get a new phone, like they did to me, then yes they forced people into getting new phones. There was no transparency at all which is what I have a problem with.
    anon(5630457) likes this.
    01-19-2018 02:40 PM
  11. BreakingKayfabe's Avatar
    @Retinella is correct and forced is accurate. When apple hid the throttling of processors on older phones from consumers and told them they need to get a new phone, like they did to me, then yes they forced people into getting new phones. There was no transparency at all which is what I have a problem with.
    So a gun was put to your head to purchase a new phone at the Apple Store. Got it.
    Tartarus likes this.
    01-19-2018 02:43 PM
  12. ItnStln's Avatar
    I'm not questioning that. I agree with that to a degree. I'm just laughing at the use of the word "force". It's just a drama queen type word, in my opinion.
    I just call it how it is. As I’ve said many times here not once was I given the option to replace the battery and the fact that apple throttled the processor on older phones was never disclosed. So being told I need to replace the phone by an apple employee is forcing me into a new phone. I’m going to call American Express tomorrow and dispute the transaction now that it came out that apple was throttling the processors.
    01-19-2018 02:47 PM
  13. ItnStln's Avatar
    So a gun was put to your head to purchase a new phone at the Apple Store. Got it.
    That’s pretty much how it went down.
    01-19-2018 02:48 PM
  14. Quis89's Avatar
    I want everyone to remember who they've compelled to sleep with them in the past and think how much trouble they'd be in being compelled=forced, lol
    I think you guys are only focusing on one aspect of the word “forced”. There are varying interpretations of the word. If I want to get to point C, and both path A and path B can get me there, but path B is closed, technically I’m “forced” to take path A. Just because I have the option to forgo my trip doesn’t change the fact that in the context of the situation, I was forced to take one path.

    “4. required by circumstances;”
    01-19-2018 03:10 PM
  15. Quis89's Avatar
    I just call it how it is. As I’ve said many times here not once was I given the option to replace the battery and the fact that apple throttled the processor on older phones was never disclosed. So being told I need to replace the phone by an apple employee is forcing me into a new phone. I’m going to call American Express tomorrow and dispute the transaction now that it came out that apple was throttling the processors.
    I don’t think disputing the transaction is going to get you very far honestly.
    01-19-2018 03:18 PM
  16. BreakingKayfabe's Avatar
    I think you guys are only focusing on one aspect of the word “forced”. There are varying interpretations of the word. If I want to get to point C, and both path A and path B can get me there, but path B is closed, technically I’m “forced” to take path A. Just because I have the option to forgo my trip doesn’t change the fact that in the context of the situation, I was forced to take one path.

    “4. required by circumstances;”
    If that's true then where's the "force" in upgrading to only an Apple product? The word is being thrown around way too easily around here. Quite honestly it's not even you. You're the only cooler head around here that doesn't use that word and put your perspective on this whole thing more eloquently. I think other people throwing that term around carelessly just don't know how to put their perspective into better terms which leaves them more open to being challenged.
    nikkisharif likes this.
    01-19-2018 03:25 PM
  17. tadpoles's Avatar
    I know there are some who love Apple and feel they didn’t (or possibly even couldn’t) do anything as “shady” as let us believe that the only option available was to buy a new phone. I don’t subscribe to that and I don’t believe Apple has any more moral forthrightness than any other tech company with a product to sell.

    Does Apple make more money if we buy new phones as opposed to upgrading batteries? Yes. So that was the option that was often, if not always, presented. Apple would rather you buy a new phone than a new battery.

    Shocker.

    This is not molecular science. They got caught being less than as communicative as they could have been about a less expensive option.

    Shocker.

    That doesn’t change my opinion of them because my opinion was never to place them on an underserved pedestal. I like Apple and I like their products. However, I know that they’re not a church or a charity. There goal is to make money by providing products we often think we need. They do a fine job of that as is evidenced by their valuation.

    They’re no better or worse, to me than, Huawei, LG, Samsung or many others.

    So yes, they may have “forced” (by a low level definition) some to get a new phone. If that bothers some a lot, vote with your wallet and shop elsewhere. Otherwise just realize you’re dealing with a corporation whose position is to make money.
    01-19-2018 03:28 PM
  18. Tartarus's Avatar
    I just call it how it is. As I’ve said many times here not once was I given the option to replace the battery and the fact that apple throttled the processor on older phones was never disclosed. So being told I need to replace the phone by an apple employee is forcing me into a new phone. I’m going to call American Express tomorrow and dispute the transaction now that it came out that apple was throttling the processors.
    Were you held on gun point ?

    Edit: I see someone else already beat me to the punch.
    Last edited by Tartarus; 01-19-2018 at 04:30 PM.
    Annie_8plus and nikkisharif like this.
    01-19-2018 03:45 PM
  19. BreakingKayfabe's Avatar
    Where you held on gun point ?

    Edit: I see someone else already beat me to the punch.
    Then he said it went down like that. He called American Express instead.
    Annie_8plus likes this.
    01-19-2018 03:50 PM
  20. Annie_8plus's Avatar
    I've been sitting here on the sidelines watching posts fly back and forth and feeling that I was at a high speed ping pong match. I had an iPHone 6s. The battery was bad, and I was having to plug it in to a charger frequently, and because of this, I have several portable chargers. I never noticed the phone being slower. At one point, I had an appointment with the genius bar, and they said I didn't need a new battery. I accepted this at face value. I kept the phone for another year. The battery life diminished even further, but I never noticed it being slower. And then it was time to get a new phone. This decision had nothing to do with crappy battery life, or the phone being throttled.

    It had everything to do with the fact, that I WANTED a new phone. The decision was all mine, and I came to it all by myself. It was my own free will. That said, was I disappointed to hear that Apple had indeed throttled phones? Initially, yes. After learning more facts about the entire issue, I gained more of an understanding and my feelings about Apple improved. I do think that transparency is a good thing, and that we have all learned something here.

    As for the issue of Force, that is being debated in this thread, I do not think Apple forced anyone to get a new phone. Rather, the issue of a poor battery compelled you to feel the need to get a new phone... perhaps sooner than you normally would have. In all seriousness, wouldn't you have been getting a new phone sooner than later anyway? I ask this because it just seems that most people here on iMore get a new iPhone once every 1 or 2 years.

    I am sorry for those of you who feel that you were. Either way, it seems that Apple is taking good strides to prevent this type of issue from happening again.
    tadpoles and DMP89145 like this.
    01-19-2018 03:52 PM
  21. Tartarus's Avatar
    Then he said it went down like that. He called American Express instead.
    The vast majority of smartphone users upgrade every two years, some even every year, others on the other hand upgrade less often.

    Those who don’t upgrade annually or every two years won’t even realize about their phones being throttled because frankly, and this is only in my personal opinion, they don’t care about speed at all.
    01-19-2018 03:53 PM
  22. tadpoles's Avatar
    For those that just feel grumpy about this how do you think Samsung or LG or others would have handled the whole thing? No exploding phone jokes please.



    RE: Tartarus
    Two years seems like an absolute cruel and painful eternity to have the same phone...to me. We’re on 2-year cycles at work and it’s dreadful.
    Annie_8plus likes this.
    01-19-2018 03:57 PM
  23. Tartarus's Avatar
    For those that just feel grumpy about this how do you think Samsung or LG or others would have handled the whole thing? No exploding phone jokes please.
    They wouldn’t have done anything at all.
    The fact that most Android devices don’t even get security updates after 2 or so years is proof of that.

    RE: @Tartarus
    Two years seems like an absolute cruel and painful eternity to have the same phone...to me. We’re on 2-year cycles at work and it’s dreadful.
    My father has had his iPhone 6 for 3 years already and is still rocking it with joy.
    A friend of the same age as me, 37, doesn’t even use half of the features his iPhone 5 offers, which he bought when the iPhone 5S was already out for 4 months.
    He is still using the same iPhone 5 now.
    Another friend of mine still uses his iPhone 4 or 4s.

    What I’m trying to say is that not everybody cares about their smartphone as we do.

    I agree that having the same phone for more than 2 years is pure cruelty.
    nikkisharif and Sherry_B like this.
    01-19-2018 04:15 PM
  24. anon(5630457)'s Avatar
    We must have a different definition of "force". If you said that they compelled people to upgrade, I'd start agreeing. But "forced" is pretty strong.
    It's quite absurd at the lengths many will go to defend Apple on this issue. I own an iPhone X right now and I refuse to defend Apple on this. Many people were screwed out of millions of dollars (collectively) because none of them were told that all they needed to do was replace the battery in their phone. They were told that the phone itself was the problem and they needed to get a new phone to get a fully functioning device again.
    01-19-2018 04:55 PM
  25. metllicamilitia's Avatar
    Bottom line. Apple made a change in iOS to slow the CPU’s in aging batteries so the phones didn’t die. I believe this because it’s basic business economics, phones dying before they should is bad for business. True, they didn’t tell us about it, and true they should have. Fact, it probably wasn’t told even to Apple Store employees so that they wouldn’t technically be lying when the only option appeared to be needing a new phone. This is where that whole being forced to upgrade aspect comes in to play. And also fact, Apple will be giving us the ability to turn off that optimization and give us more battery health information directly in iOS. Apple made a business play that affected a lot of people, people were upset, Apple apologized multiple times and gave us things we’ve wanted and needed for years on iOS. Regardless of where you stand on the matter, more good than bad came of it.
    Tartarus and Sherry_B like this.
    01-19-2018 04:59 PM
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