iMessage enhancements not working on 5c

[safesax2002]

When I send my wife a message with effects (from my 6 to her 5s) she doesn't see most effects. It acts like if I sent messages to her pre-IOS 10. It will show "sent with fireworks" for example. She can send them to me with no problems. I did verify the reduce motions option in Accessibility is off. Any ideas?

 

[Tartarus]

Have your wifi disable and log out of iMessage and enable it and log in again.

 

[JML5150]

Does she have a 5S or 5C like you indicated in your question?

 

[iDrizzy01]

Try settings> accessibility> reduce motion turn it off.

 

[robertk328]

Try settings> accessibility> reduce motion turn it off.

This is the easiest test. If you already have it off, turn off iMessage and then turn it back on. You may have to sign out of iMessage to get it to work.