Assigned text/ring-tones not working

[idontlikeonions]

I have a new 5s, I purchased some ringtones and texttones from itunes and assigned them to different contacts and my default tones are still coming through. Is there any fix for this? Frustrating!!!

 

[Just_Me_D]

Go back through your contacts and verify the "Ringtones" are indeed listed. If they are, reboot your device and then have one of the people give you a test call to make sure the ringtone you set for that particular person is what is being played when that person calls.

 

[idontlikeonions]

Go back through your contacts and verify the "Ringtones" are indeed listed. If they are, reboot your device and then have one of the people give you a test call to make sure the ringtone you set for that particular person is what is being played when that person calls.

I've already done all that without any luck.

 

[idontlikeonions]

Anyone else have any further input?

 

[Just_Me_D]

Anyone else have any further input?

Other than doing a restore or reset all settings, I don't know what else to tell you. I have purchased ringtones that are assigned to specific contacts, and those ringtones do sound when those specific contacts call me. I don't have an iPhone 5S, but I do have an iPhone 5 running iOS 7.0.2.

 

[Grabber5.0]

Was this all done on the same phone?

I've never purchased a ringtone, so I don't know that my solution is relevant, but it might be related, and could help someone else.

I had created some ringtones on my computer, added them to my iTunes library, and synced them to my phone. I selected one of them as either a contact ringtone or the default ringtone, I forget which. All was fine at this point. A few days later I reorganized my iTunes library a bit (moved some folders, including the one this ringtone was in). I then had to re-add the new location to my iTunes library and re-sync. Since the tone was in the new folder and synced to my phone, everything appeared correct, but the ringtone wouldn't play when the phone rang. I could preview it in the ringtone settings, but it would not play when the phone rang (I believe no ringtone played at all if I recall correctly). I fixed it by un-assigning the ringtone in the phone, saved the settings, then re-selected it. What I believe happened was that since I had removed the ringtone from my library and re-added it, it had a new internal identifier, so the phone couldn't find it. Re-selecting it changed the identifier to the correct one and fixed the problem.

 

[zehurt]

Much praise to Grabber-- His solution was the right one!
Now, what's the answer to Life, the Universe and Everything?

 

[HankAZ]

Much praise to Grabber-- His solution was the right one!
Now, what's the answer to Life, the Universe and Everything?

42

 

[Smck1320]

I had a couple of contacts listed in my phone more than once so I made sure I changed the ringtone on all of them or deleted the extra ones. As soon as you have done that the assigned ringtone should take over the default ringtone.

 

[Roberto Magellan]

Thanks...